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ALASKA HEART INSTITUTE

Patient Services Coordinator

Pay: $20–$29/hr

Posted: 5 weeks ago

Location: Palmer, AK (Onsite)

Last Updated: 6 days ago

Hours: Full-Time

Expires: 9/28/2026

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Based on Alaska data

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What they do

A Clinical Coordinator coordinates operations and oversees medical assisting staff in a clinic or medical department. Responsibilities include supervision of day-to-day operations, management of business aspects, HR duties within the team.

$82,540 / year median in Alaska

+24% projected growth

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Job Description

JOB TITLE

Patient Services Coordinator

DEPARTMENT

Support Services

SUMMARY OF DUTIES

Responsible for coordination and scheduling of patient appointments in an efficient and timely manner. Responsible for all check-in and check-out duties. Responsible for quality interactions with patients and staff.

ESSENTIAL FUNCTIONS

Records coordination and scheduling patient appointments utilizing computerized appointment systems. Relays necessary information to appropriate staff. Conduct insurance eligibility verifications, review benefits, and update patient demographic information. Greets and registers patients in a prompt, professional, pleasant, and helpful manner. Verifies that appropriate forms are completed and obtains signatures when necessary. Maintains and updates current information on physicians' schedules ensuring that patients are scheduled properly. Oversees the reception area, coordinates patient movement throughout Institute. Verifies patient insurance eligibility, copayments, and deductibles. Recover fees due at time of visit. Reconciles daily cash drawer and fee slips. Review fee slips for information necessary to submit for payment.

PAY RANGE

: $20-29/hr to start (dependent upon experience)

EMPLOYEE BENEFITS

Medical Dental Vision Colonial Life Elective Benefits Life Insurance Profit Sharing 401K HSA FSA Employee Assistance Program Wellness Program PTO- starting at up to 5.84 hours per pay period (increases with years of service) 8 paid holidays per year FMLA This job description is intended to provide basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.

EDUCATION

High School Diploma or equivalent. Knowledge of medical terminology.

EXPERIENCE

Minimum one to two years of experience in a customer service setting; one-year receptionist/front desk experience in health care, insurance eligibility verifications within a medical practice setting. Possesses excellent customer service skills, attention to detail, and computer literacy. Knowledge of medical terminology is preferred. #hotjob