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TR
Twin Rivers Rehabilitation and Health Care Center
Medication Assistant/MAC
Career Insights for Clinical Coordinator
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Based on Arkansas data
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What they do
A Clinical Coordinator coordinates operations and oversees medical assisting staff in a clinic or medical department. Responsibilities include supervision of day-to-day operations, management of business aspects, HR duties within the team.
$70,086 / year median in Arkansas
+21% projected growth
Job Description
Responsibilities:
- Under the guidance of registered nurse, takes the appropriate actions to ensure the accuracy of patient medication files for enrolled or prospective patients and the accurate fulfillment of prescriptions for PG patients.
- Under the supervision of Registered Nurse, assists PG clinic staff with medication management tasks such as benefit investigation, submission and receipt of patient authorization, contacts patients, physicians, physician offices, dialysis facilities, and other pharmacies regarding the accuracy and fulfillment of prescriptions PG patients.
- Ensures that patient medication profiles are accurate and sent in a timely manner.
- Ensures that patient prescription needs are met in a timely manner.
- Speaks with physicians or nurses to verify correct information about a specific prescription.
- Regularly requests prescriptions and refills from clinic staff and physicians by telephone and/or facsimile. Follows up as necessary to ensure the timely receipt of new prescriptions.
- Contacts pharmacies to execute patient medication fulfillment.
- Familiar with pharmacy operations at all Premier locations, including outsourcing operations.
- Coordinates the evaluation and enhancement of pharmacy enrollment and utilization tracking tools.
- Communicates regularly with other teams such as nutrition services, social work services, quality and operations, obtaining feedback and analyzing the recommendations made to contribute to the resolution of related issues and create positive outcomes.
- Adheres to company, department, program policies and clinical guidelines to identify, review, assess and allocate patients for program participation according to their identified needs.
- Maintains and updates the appropriate software/tracking logs of patients in the program to manage and record required information and data.
- Complies with departmental and program quality standards and quality assessment and performance improvement requirements.
- Maintains integrity of Protected Health Information (PHI).
- Complies with all company and departmental required data collections and auditing activities.
- Acts as a resource for the customer to address concerns and questions.
- Participates in process improvement activities.
- Participates in project-based assignments.
- Maintains current knowledge of the departmental program software and the company's clinical information systems.
- Performs other related duties as assigned.
Requirements:
- High School Diploma required; Associate Degree desirable
- Patient Care Technician, Medical Assistant or Medical Technician Certification desirable.
- 1•2 years clinical or post-acute or medical practice experience.