Front Desk Coordinator -

Plastic Surgery & Medical Spa Dermacare Plastic Surgery & Wellness Goodyear, AZ Position Type:

Full-Time Front Desk Coordinator - Plastic Surgery & Medical Spa | Full-Time The Opportunity Are you passionate about delivering exceptional customer service while helping people look and feel their best? Do you thrive in a fast-paced, luxury environment where building relationships, achieving goals, and creating unforgettable patient experiences are just as important as administrative excellence? Our growing Plastic Surgery and Medical Spa is looking for a Front Desk Coordinator who is much more than a receptionist. We are looking for someone who is warm, confident, sales-minded, and genuinely enjoys connecting with patients from their very first phone call through every visit. If you love building relationships, exceeding expectations, and want to grow your career in aesthetics, we'd love to meet you! What You'll Do

• Be the first impression of our practice by providing an exceptional patient experience
• Welcome patients with professionalism, warmth, and enthusiasm
• Answer phones, respond to inquiries, and schedule consultations and appointments
• Build genuine relationships that create loyal, lifelong patients
• Educate patients on services, memberships, promotions, and financing options
• Help convert inquiries into scheduled consultations and treatments
• Support providers by ensuring schedules remain productive and optimized
• Process payments, maintain accurate records, and complete daily administrative tasks
• Coordinate follow-up communication and patient recalls
• Maintain a polished, organized, luxury front office environment
• Collaborate with the team to achieve clinic goals and deliver outstanding service

We're Looking For Someone Who Is:

✔ Passionate about delivering five-star customer service ✔ Experienced in sales, hospitality, aesthetics, luxury retail, or high-end customer service ✔ A confident communicator who enjoys talking with people ✔ Motivated by goals and excited to contribute to the growth of the practice ✔ Organized, dependable, and able to multitask ✔ Positive, coachable, and eager to learn ✔ Professional in appearance and demeanor ✔ Passionate about aesthetics, wellness, beauty, or plastic surgery Preferred Qualifications

• Experience in a medical spa, plastic surgery, dermatology, cosmetic dentistry, or luxury hospitality environment preferred
• Sales or consultative selling experience strongly preferred
• Experience with scheduling software or EMRs (Aesthetic Record, Symplast, LeadLoop, Slack, etc.) is a plus
• Strong computer and communication skills
• Ability to thrive in a fast-paced, team-oriented environment Why Join Our Team? We're building something special. This is an opportunity to join a practice that values teamwork, professional growth, and delivering exceptional patient experiences every single day. We invest in our team through:
• Career growth and advancement opportunities
• Ongoing training and development
• A supportive, collaborative culture
• Performance-based incentives
• Employee discounts on services and products
• The opportunity to make a meaningful impact on patients' confidence and lives If you're someone who loves people, enjoys sales without being pushy, thrives on creating relationships, and wants a career—not just a job—we'd love to hear from you.

Apply today and become part of a team that's passionate about excellence, patient care, and helping people look and feel their very best. Compensation Compensation is based on experience and qualifications and may include hourly pay, treatment incentives, retail incentives, and performance-based opportunities.

Pay:

$20.00 - $25.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Employee discount Paid time off Professional development assistance

Work Location:

In person