Overview Join our dynamic healthcare team as a Dental Treatment Coordinator, where your enthusiasm and organizational skills will play a vital role in delivering exceptional patient care. In this energetic position, you will serve as the primary point of contact for patients, guiding them through their treatment plans with clarity and compassion. Your expertise in dental administrative support and communication between patients, dental providers, and insurance companies. This is an exciting opportunity to contribute to a positive patient experience while working in a fast-paced, supportive environment. Duties Greet patients warmly and manage all aspects of patient check-in and check-out processes with professionalism and efficiency Explain treatment plans, financial options, and insurance coverage clearly to patients, ensuring they understand their care journey Coordinate appointment scheduling using patient management software and revenue well and dentrix systems to optimize clinic flow Verify insurance benefits, submit claims, and follow up on reimbursements while maintaining accurate records in compliance with health regulation policies Maintain strict confidentiality of patient information according to HIPAA regulations and office policies Communicate effectively via phone and client communication channels to answer questions, confirm appointments, and provide outstanding customer service Support the dental team by managing electronic health records (EHR), processing payments, and assisting with administrative tasks such as typing reports or correspondence Qualifications Proven experience in a dental practice environment, demonstrating strong organizational skills Bilingual is a plus Proficiency with Microsoft Office Suite (Word, Excel, Outlook) for documentation and communication purposes Knowledge of health regulation policies, insurance procedures, and medical terminology to ensure compliance and accuracy Experience with patient management software and EMR/EHR systems for efficient record keeping and appointment scheduling Excellent customer service skills with the ability to communicate clearly and empathetically with diverse patients Familiarity with dental insurance processes including benefits verification, claims submission, and reimbursement follow-up This role offers a rewarding opportunity to make a meaningful difference in patients' lives through organized support and compassionate communication. We are committed to fostering a positive work environment where your skills are valued and your professional growth is encouraged.

Pay:

$22.00 - $24.00 per hour Expected hours: 36.0 per week

Benefits:

Dental insurance Paid time off

Experience:

Dental receptionist: 1 year (Preferred)

Language:

english, spanish (Preferred) Shift availability: Day Shift (Required) Ability to

Commute:

Tempe, AZ 85284 (Required)

Work Location:

In person