A Clinical Coordinator coordinates operations and oversees medical assisting staff in a clinic or medical department. Responsibilities include supervision of day-to-day operations, management of business aspects, HR duties within the team.
Beverly Hills, CA Job Details Part-time $18 - $23 an hour 11 hours ago Qualifications Patient scheduling systems Patient question and concern management Experience working in the beauty industry Phone communication Practice management software Care documentation Assisting medical staff Social media platforms Hospitality industry experience Room tidying Dental office experience TikTok Care coordination Grammar Experience Instagram Communication skills Technical Proficiency Patient scheduling via phone Entry level Office phone management
Full Job Description About ALTA:
ALTA Aesthetic Clinics is a boutique, plastic surgeon-led aesthetic practice in Beverly Hills specializing in natural facial rejuvenation and regenerative aesthetics. We're looking for a warm, organized, detail-oriented Patient Care Coordinator who will be the first point of contact for our patients and play a key role in delivering an exceptional patient experience. This is a communication-focused role, you will not be working directly with patients in person. Your day is spent handling calls, texts, and Instagram/DM inquiries from our office. If you enjoy communicating with people, staying organized, and creating exceptional patient experiences, we'd love to meet you.
Schedule:
Every Wednesday 10am - 6pm Opportunity to increase days/hours and expand into additional in-person patient coordination as the practice grows
Responsibilities:
Answer incoming phone calls, text messages, and patient inquiries professionally Accurately communicate treatment pricing, scheduling, and clinic policies to prospective patients Schedule, confirm, and reschedule appointments using our practice management software Guide prospective patients through treatments, pricing, and the booking process Maintain accurate patient communication and documentation Provide administrative support to the clinical team Assist with office tidying, treatment room setup Help maintain a welcoming, luxury patient experience from first interaction through follow-up You'll be trained directly on our full menu of services, treatments, and pricing so you can speak to patients with real confidence and knowledge We're looking for someone who is: Friendly, calm, and confident communicating with patients, including anxious or first-time patients Extremely organized and detail-oriented Reliable and able to commit to the same day, every week Professional, mature, and dependable Comfortable multitasking in a fast-paced environment Tech-savvy and comfortable learning new software Interested in aesthetics, beauty, or healthcare (preferred)
Bonus Qualifications:
Experience with customer service, hospitality, dental, medical, or aesthetics Comfortable using Instagram and TikTok Excellent written communication and grammar Experience scheduling appointments or answering phones
Compensation:
$18-23/hour, depending on experience Complimentary treatments and discounted skincare products based on performance and availability
