Family Medicine Clinic Manager XMed Healthcare Professionals City of Industry, CA Job Details Full-time $25 - $30 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Vision insurance Opportunities for advancement Qualifications OSHA (regulatory compliance area) Health insurance authorizations Teamwork Medical documentation Team leadership Regulatory compliance Practice management software HIPAA Medical coding experience in outpatient clinics Administrative experience Clinical staff training Medical records Health information regulatory compliance Computer skills Business operations Time management Full Job Description About the Position We are seeking an experienced, dependable, and highly organized Family Medicine Clinic Manager to oversee the day-to-day operations of our busy family medicine practice. The ideal candidate will have a strong understanding of both front-office and back-office clinical operations , with previous experience working as a Medical Assistant or in a similar clinical role. This position is ideal for someone who understands how a medical practice operates from patient check-in through clinical care, billing, and follow-up—and who can lead a team while maintaining a high standard of patient service. The Clinic Manager will work closely with providers and staff to ensure the practice operates efficiently, provides an excellent patient experience, and maintains strong clinical, operational, and financial performance. Key ResponsibilitiesClinic Operations Oversee daily operations of the family medicine clinic. Ensure the clinic is appropriately staffed and operating efficiently. Coordinate front-office and back-office workflows. Identify operational issues and implement solutions to improve efficiency. Develop and maintain effective office policies and procedures. Monitor staff productivity, attendance, performance, and workflow. Assist with staff scheduling and coverage. Coordinate with physicians, advanced practice providers, medical assistants, and administrative staff. Maintain a professional, organized, and patient-centered clinical environment. Front Office Responsibilities Oversee patient registration, check-in/check-out, scheduling, referrals, and patient communication. Ensure accurate collection of copays, deductibles, and other patient balances. Monitor appointment schedules and help minimize cancellations, no-shows, and scheduling gaps. Address patient concerns professionally and promptly. Ensure accurate demographic and insurance information is maintained. Back Office & Clinical Operations Oversee Medical Assistant and clinical support workflows. Ensure exam rooms, supplies, and equipment are properly maintained and stocked. Help ensure clinical staff follow established protocols and workflows. Monitor patient flow and identify opportunities to reduce wait times. Ensure appropriate documentation and communication between clinical and administrative teams. Support compliance with OSHA, HIPAA, infection control, and other applicable healthcare requirements. Billing & Revenue Cycle Have a working knowledge of medical billing, coding, insurance verification, claims, denials, and accounts receivable. Work with billing personnel or outside billing partners to identify and resolve billing issues. Monitor outstanding claims and patient balances. Help identify revenue-cycle problems and opportunities for improvement. Ensure accurate documentation and communication between clinical staff and billing operations. Staff Leadership Lead, motivate, and support clinic employees. Participate in interviewing, hiring, onboarding, training, and performance evaluations. Establish clear expectations and hold staff accountable for performance. Promote teamwork, professionalism, and excellent patient service. Address employee concerns and workplace issues appropriately. Help create a positive, respectful, and productive workplace culture. Required Qualifications At least 2 years of healthcare management or medical office management experience. Experience working in a family medicine, primary care, urgent care, multispecialty, or similar medical practice preferred. Previous Medical Assistant or clinical office experience strongly preferred. Strong understanding of both front-office and back-office medical office operations. Working knowledge of medical billing, coding, insurance verification, claims, and revenue-cycle processes. Knowledge of HIPAA and general healthcare compliance requirements. Strong computer skills and ability to learn and navigate electronic health record (EHR) systems. Excellent organizational and time-management skills. Strong written and verbal communication skills. Ability to manage multiple priorities in a fast-paced clinical environment. Demonstrated ability to lead, train, and hold staff accountable. Professional, dependable, and patient-focused demeanor. Ability to work effectively with physicians, clinical staff, administrative staff, patients, and outside vendors. Preferred Qualifications Certified Medical Assistant (CMA/RMA) or equivalent clinical experience. Previous experience managing a family medicine or primary care practice. Experience with EHR/EMR systems . Experience with medical billing software and practice-management systems. Knowledge of CPT, ICD-10, and basic medical coding principles . Experience with insurance authorizations, referrals, and eligibility verification. Experience managing provider schedules and patient flow. Experience with employee onboarding, training, and performance management. Familiarity with OSHA, HIPAA, infection control, and other healthcare regulatory requirements. Experience monitoring clinic KPIs such as patient volume, no-show rates, collections, accounts receivable, and staff productivity. What We Are Looking For We are looking for a hands-on leader , not someone who simply delegates responsibilities. The ideal candidate is someone who can step into the front office when needed, assist with back-office workflow, troubleshoot billing or insurance issues, support the clinical team, and effectively manage employees. You should be comfortable identifying problems, taking ownership, and finding practical solutions. Strong candidates will have a combination of clinical knowledge, administrative experience, leadership ability, and business awareness . Compensation & Benefits $25.00-$30.00 per hour , based on experience and qualifications Full-time position Health insurance Dental insurance Vision insurance Retirement benefits Opportunity for professional growth and advancement Supportive and professional clinical environment Schedule Full-time Monday - Friday How to Apply Please submit your resume along with a brief description of your healthcare management experience and why you believe you would be a strong fit for this position. We are looking for a motivated healthcare professional who wants to take ownership of clinic operations and help our practice deliver an exceptional experience for both patients and staff.

Pay:

$25.00 - $30.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Vision insurance Application Question(s): How many years of experience do you have in a medical office management, clinic management, supervisor, or lead role? How many years of experience do you have working in a medical office or healthcare setting? Do you have previous experience working as a Medical Assistant or performing clinical back-office duties in a medical practice? Which of the following areas are you comfortable managing or overseeing? (Select all that apply.) Front-office operations Back-office/clinical operations Patient scheduling Insurance verification Medical billing Claims/denials Staff scheduling Patient check-in/check-out None of the above How would you rate your knowledge of medical billing, insurance, claims, and revenue-cycle processes? Little to no knowledge Basic Intermediate Advanced Do you have experience working with an Electronic Health Record (EHR/EMR) system? Have you supervised, trained, scheduled, or managed other healthcare employees?

Work Location:

In person