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JT Aesthetic & Co
Patient Care Coordinator Medspa
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Job Description
Overview Join our dynamic healthcare team as a Patient Care Coordinator Medsp, where your enthusiasm and organizational skills will make a meaningful difference in patient experiences. In this vital role, you will serve as the primary point of contact for patients, ensuring seamless communication, efficient appointment scheduling, and accurate management of medical records. Your proactive approach will help foster a welcoming environment while supporting clinical staff with essential administrative functions. This paid position offers an exciting opportunity to grow within a compassionate healthcare setting dedicated to delivering exceptional patient care. Duties Greet patients warmly and assist with check-in procedures to ensure a smooth arrival process Manage appointment scheduling using patient management software and EMR/EHR systems Maintain strict confidentiality of all patient information, adhering to privacy laws and organizational standards Answer incoming phone calls promptly, providing clear information and scheduling support Support medical administrative tasks such as data entry, document preparation, and filing in electronic health records (EHR) systems Communicate effectively with patients regarding appointment reminders, follow-up instructions, and general inquiries Collaborate with clinical staff to coordinate patient flow and ensure timely delivery of care Skills Proven experience working in a medical office or healthcare environment with strong knowledge of medical terminology Proficiency in Microsoft Office applications and familiarity with patient management software and EMR/EHR systems Excellent customer service skills with the ability to communicate clearly and empathetically via phone and client interactions Strong organizational skills with the ability to multitask efficiently in a fast-paced setting Ability to maintain patient confidentiality rigorously while managing sensitive information Typing speed and accuracy to support documentation and data entry tasks efficiently Embark on a rewarding career where your dedication enhances patient experiences and supports healthcare professionals. We value energetic individuals who thrive on making a positive impact through meticulous support and compassionate communication. Join us in delivering excellence every day!