Patient Care Coordinator ActiveMed Integrative Health Center Encinitas, CA Job Details Full-time $18 - $20 an hour 1 day ago Benefits Free parking Paid training Wellness program Health insurance Dental insurance 401(k) Flexible spending account Financial planning services Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Professional development assistance Opportunities for advancement Life insurance Paid sick time Pet insurance Qualifications Teamwork Medical office experience Administrative experience High school diploma or GED Organizational skills Computer skills Time management

Full Job Description Patient Care Coordinator Location:

ActiveMed Integrative Health Center -

Encinitas, CA Schedule:

Tuesday-Thursday:

9:00 AM-6:00 PM or 9:30 AM-6:30

PM Friday:

8:00 AM-5:00

PM Saturday:

8:30 AM-3:00 PM or 8 AM-5 PM This position is specifically for our Encinitas location and requires availability for the schedule above, including Saturdays. About Us ActiveMed Integrative Health Center is a growing, patient-centered integrative medical practice dedicated to providing exceptional care through acupuncture, naturopathic medicine, physical therapy, massage therapy, and other holistic healthcare services. We are seeking a compassionate, organized, and detail-oriented Patient Care Coordinator to join our team. This role is ideal for someone who thrives in a fast-paced healthcare environment, enjoys helping people, and takes pride in delivering an exceptional patient experience from the moment a patient contacts our office through completion of their care. Position Summary As a Patient Care Coordinator, you will play a critical role in ensuring the smooth daily operation of our clinics. You will serve as the first point of contact for patients while managing administrative responsibilities including scheduling, insurance verification, patient communications, medical documentation, and provider support. The ideal candidate is highly organized, professional, proactive, and able to multitask while maintaining accuracy and delivering outstanding customer service. Responsibilities Welcome patients and create a warm, professional, and positive first impression. Schedule, confirm, and coordinate patient appointments across multiple providers and locations. Conduct patient intake and collect medical histories prior to appointments. Maintain accurate patient demographic and medical records within the electronic medical record (EMR) system. Verify insurance eligibility, benefits, authorizations, and referrals. Process insurance documentation while maintaining compliance with applicable regulations. Answer incoming phone calls, emails, and patient inquiries promptly and professionally. Assist patients with registration forms and required documentation. Collect patient payments and maintain accurate financial records. Coordinate provider schedules and assist with daily clinic operations. Communicate effectively with providers, patients, insurance companies, attorneys, and referral sources. Maintain HIPAA compliance and strict patient confidentiality. Assist with inventory management and ordering office and medical supplies. Ensure compliance with office policies, procedures, and regulatory requirements. Perform additional administrative duties as needed to support clinic operations. Qualifications Previous experience in a medical office, healthcare administration, or patient coordination preferred. Experience using electronic medical records (EMR) systems and Google Workspace preferred. Knowledge of medical office operations, insurance verification, and healthcare workflows. Insurance authorization and referral experience is a plus. Excellent organizational skills with exceptional attention to detail. Strong ability to multitask, prioritize, and work efficiently in a fast-paced environment. Outstanding written and verbal communication skills. Friendly, compassionate, and patient-focused demeanor. Ability to maintain professionalism, discretion, and confidentiality. High school diploma or equivalent required. Medical administrative certification is a plus. Bilingual in English and Spanish is a plus. What We're Looking For We're looking for someone who: Is passionate about delivering exceptional patient care and customer service. Takes initiative and enjoys solving problems. Is dependable, punctual, and accountable. Learns new technology and systems quickly. Thrives in a collaborative team environment while working independently when needed. Maintains composure and accuracy under pressure. Has outstanding organizational and time management skills. Wants to grow with a supportive, mission-driven healthcare practice. If you're passionate about helping others and are looking for an opportunity to make a meaningful impact in patients' lives while growing your career in healthcare, we'd love to hear from you.

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Financial planning services Flexible spending account Free parking Health insurance Life insurance Opportunities for advancement Paid sick time Paid time off Paid training Pet insurance Professional development assistance Vision insurance Wellness program

Education:

High school or equivalent (Preferred)

Experience:

Medical office: 1 year (Preferred)

Administrative:

1 year (Preferred) Computer skills: 1 year (Preferred)

Work Location:

In person