A Clinical Coordinator coordinates operations and oversees medical assisting staff in a clinic or medical department. Responsibilities include supervision of day-to-day operations, management of business aspects, HR duties within the team.
Tuesdays and Thursdays, 9:30 a.m.-4:30 p.m., plus occasional Wednesdays, 9:30 a.m-4:30 p.m.
Expected Hours:
Approximately 16-24 hours per week
Base Pay:
$19-$23 per hour, based on directly relevant experience Additional earnings: Commission on retail items and treatment packages. About the
Position:
We are a boutique medical spa in Glendale dedicated to high-quality aesthetic treatments and a warm, polished patient experience. We are seeking a dependable, personable, and organized Patient Coordinator who can confidently manage the front desk, communicate professionally with patients, and help the clinic operate smoothly. As the first point of contact, you will play an important role in each patient's experience—from the initial inquiry through scheduling, arrival, checkout, and follow-up. The right candidate is organized, calm under pressure, comfortable discussing services and scheduling options, and able to take ownership of responsibilities without constant supervision.
What You'll Do:
Welcome patients and create a professional, attentive first impression Manage appointment scheduling, confirmations, rescheduling, and waitlists Respond promptly and professionally to inquiries by phone, text, and email Complete patient check-in, checkout, intake, and payment processes Follow up with prospective and existing patients Educate patients about available services, packages, and promotions within the coordinator's role Support treatment bookings, retail sales, and clinic revenue goals without using high-pressure sales tactics Direct all medical questions and treatment recommendations to a licensed provider Perform opening and closing procedures Maintain an organized and presentable front desk and patient area Assist providers and staff with routine administrative tasks Create daily social media posts-photos or short-form videos Protect patient privacy and follow all clinic policies and procedures Help maintain a smooth and efficient daily workflow
Required Qualifications:
At least 1 year of front-desk or patient-coordination experience in a medical spa, dermatology practice, plastic-surgery practice, or comparable elective medical setting Consistent availability every Tuesday and Thursday from 9:30 a.m. - 4:30 p.m. Ability to work occasional Wednesdays with advance notice Strong spoken and written communication skills Demonstrated reliability, punctuality, and attention to detail Comfort discussing services, packages, and retail products with patients Ability to support bookings and sales without providing medical advice Comfort using Mac computers, scheduling software, email, text-messaging systems, and basic social media platforms Willingness to follow the clinic's uniform, hygiene, privacy, and safety standards (scrubs required, no long nails, neat grooming)
Especially Valuable Experience:
Familiarity with common medical-aesthetic treatments and terminology Experience using Aesthetic Record EMR Experience with sales of memberships, treatment packages, or retail skincare Experience managing a busy phone and appointment schedule Social media content skills
Employee Perks:
Employee discounts on eligible products and treatments Complimentary quarterly treatments, subject to clinic policy and provider approval Training and opportunities for increased responsibility as the practice grows Supportive, professional team environment How to
Apply:
Please submit your résumé and answer the following questions: Which previous position best prepared you for this role, and what were your primary front-desk responsibilities? In which medical-aesthetic, dermatology, plastic-surgery, cosmetic-dentistry, or medical-office environments have you worked? Are you consistently available on Tuesdays and Thursdays, and occasionally on Wednesdays , from 9:30 a.m. to 4:30 p.m.? Which scheduling, EMR, CRM, payment, or patient-messaging systems have you used? Please describe your experience supporting treatment bookings, packages, memberships, or retail sales. Briefly explain how you would respond if a prospective patient asked, "Which injectable treatment should I get?"
Pay:
$19.00 - $23.00 per hour
Benefits:
Employee discount Paid orientation Paid sick time Paid training Application Question(s): How many years of Medical Aesthetics experience do you have? In which medical-aesthetic, dermatology, plastic-surgery, cosmetic-dentistry, or medical-office environments have you worked? Are you consistently available on Tuesdays and Thursdays, and occasionally on Wednesdays , from 9:30 a.m. to 4:30 p.m.?
