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Granite Bay Pediatric Dentistry
Experienced Patient care coordinator
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Job Description
Job Overview Granite Bay Pediatric Dentistry/Auburn Pediatric Dentistry is looking for an amazing Patient Coordinator/Receptionist to join our awesome team! At Granite Bay we believe that every child is unique and deserves personalized treatment for all their dental needs in a fun and engaging environment. Our caring, high-energy team values the opportunity to work hard and help each child realize a lifetime of happy smiles. Our doctors believe that the staff should be a reflection of their core beliefs for the practice and exhibit compassion, honesty, lightheartedness, hardworking attitude, and approachable. Duties Perform opening and closing duties Answer phones in a polite and timely manner Greet patients in a friendly, hospitable manner Check-in and check-out Present treatment plans, financial estimates and payment options Schedule appointments in accordance with office protocols Confirm all appointments consistent with company protocols Resolve all billing concerns to patient satisfaction Collect copays and set up financial arrangements Post charges and payments Set up account and new charts Assist patients with completing paperwork Process daily and weekly reports Maintain strict compliance with all pertinent laws and regulations (HIPAA, OSHA, ADA, Dental Board, etc…) Coordinate front and back office patient flow Non-clinical area cleanliness Other duties as assigned Skills Previous dental front office experience highly preferred Loves working with children Excellent customer service skills Excellent communication and computer skills Upbeat personality is a MUST Ability to multi-task and work in a fast-paced environment Strong attention to detail Clean, neat professional appearance Knowledge of open dental is a plus Join our team as a Patient Care Coordinator where you can make a meaningful impact on patient care while working in a supportive environment.