Patient Care Coordinator Aspire Physical Therapy & Sports Performance La Canada, CA Job Details Full-time $21 - $22 an hour 18 hours ago Benefits Health insurance 401(k) Paid time off 401(k) matching Retirement plan Paid sick time Qualifications Teamwork Interpersonal skills Medical scheduling Administrative experience Clerical experience Full Job Description Patient Care Coordinator Aspire Physical Therapy - La Canada, CA Aspire Physical Therapy is seeking a dedicated and organized Patient Care Coordinator to join our outpatient orthopedic clinic in the Glendale, La Canada and Pasadena area. This role involves scheduling patient appointments, verifying and interpreting insurance benefits, and managing front office operations. We are looking for a professional with strong interpersonal and communication skills who thrives in a fast-paced, patient-centered environment.

Key Responsibilities:

Manage and schedule patient appointments to optimize daily clinical operations. Greet patients and visitors with professionalism, warmth, and efficiency. Verify insurance eligibility and physical therapy benefits for new and returning patients. Obtain insurance authorizations and referrals by calling insurance companies directly. Accurately input and update patient and insurance information in WebPT, our electronic medical records (EMR) system. Collect and document co-pays, authorizations, and necessary patient paperwork. Respond to patient inquiries by phone, text, and email in a timely and friendly manner. Collaborate with physical therapists, aides, and administrative staff to ensure continuity of care. Monitor expiring authorizations and follow up with insurance or patients as needed. Maintain patient confidentiality in compliance with HIPAA regulations. Deliver exceptional customer service by addressing inquiries and resolving issues efficiently. Oversee front desk tasks, including answering multi-line phones, responding to messages, and managing correspondence. Collaborate with team members to ensure seamless patient care and communication.

Qualifications:

Strong verbal and written communication skills. Previous experience in medical administrative support and office management. Proficiency in Microsoft Office Suite. Background in patient service and clerical tasks.

Job Type:

Full-time Benefits:

401(k) with matching Comprehensive health insurance Paid time off (PTO) Retirement plan

Work Location:

On-site Join Aspire Physical Therapy and be part of a team dedicated to providing exceptional care in a supportive and collaborative environment!

Job Type:

Full-time Pay:

$21.00 - $22.00 per hour

Benefits:

401(k) 401(k) matching Health insurance Paid sick time Paid time off Retirement plan Ability to

Commute:

La Canada, CA 91011 (Required)

Work Location:

In person