For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section.

ABOUT THE POSITION

Healthcare Administrative manager Riverside Neighborhood Community Health Center Riverside, CA Riverside University Health System is currently recruiting for a Healthcare Administrative Manager to provide management oversight of our Federally Qualified Heath Clinic in Riverside. The Riverside Neighborhood Community Health Center is part of Riverside University Health System and proudly serves Riverside and the surrounding areas. The facility brings together a full range of services, including primary care, behavioral health, perinatal care, and pediatric care, all in one convenient location. The Healthcare Administrative Manager plans, coordinates, and directs the diverse and complex administrative functions of the Care Clinic; provides programmatic, budgetary and personnel oversight, through subordinate supervisors; acts for the Director of Ambulatory Care Operations during absences or as directed; and performs other related duties as required. This position works as a dyad partnership with the physician in charge and is responsible for supervision of clinical support staff including clinical lead Registered Nurses, License Vocational Nurses and Medical Assistants. The position will supervise and direct the work of clinical support staff, ensure operational workflows are followed, participate in performance improvement events, and collaborate with physicians to ensure clinical and clerical duties are completed. The Healthcare Administrative Manager class reports to the Director of Ambulatory Care Operations and is characterized by the responsibility for the administrative management of RUHS Care Clinics' ambulatory care services, within an assigned geographical region, through subordinate supervisors. Incumbents are responsible for managing administrative functions, including budget, staffing, policy and program implementation and evaluation, of the RUHS Federally Qualified Health Centers (FQHC) and hospital-based clinics. The ideal candidate for this position will possess a Bachelors Degree and at least f our years of progressively responsible administrative experience in a healthcare organization/health system, which included two years of experience supervising ambulatory care or health services operations. This class has been deemed eligible for the Performance Recognition Plan as set forth under Article 3, Section 311(C) of the County Management Resolution. Program eligibility requires employees to be in a leadership position, manage other employees or programs, and have significant influence on the achievement of organizational objectives.

Work Schedule :

9/80, 7:30am

• 500pm
• (Friday 8-5)

Work Location:

7140 Indiana Avenue, Riverside, CA 92504 RUHS

• Community Health Centers Meet the Team!

Riverside University Health System provides a wide range of primary and specialty care services across 13 Community Health Centers (CHCs) throughout Riverside County. As federally qualified health centers, the CHCs operate on a sliding fee scale to ensure that some of the county's most vulnerable populations receive the care they need. Whether it's preventive care, chronic disease management, Express Care, Mobile Health, or integrated specialty and behavioral health services, our teams are made up of dedicated healthcare professionals who are passionate about making a difference. If you're committed to delivering compassionate care and eager to join a team that truly values community, connection, and making a meaningful difference, RUHS is the place for you! Learn more about our Community Health Centers by visiting www.ruhealth.org

EXAMPLES OF ESSENTIAL DUTIES

• Plan, organize, manage, and direct the work of RUHS Care Clinics professional and administrative support services staff, through subordinate supervisors, within an assigned geographical region; ensure maximum staff productivity and patient flow at care clinics.
• Collaborate with physicians and other healthcare providers in providing quality care efficiently and effectively.
• Assist in assessing medical provider productivity standards and patient flow issues and identify opportunities for improvement; establish objectives, and formulate and implement the action plan for achieving improvements; resolve patient complaints or problems.
• Develop RUHS Care Clinics capital and operating budget plan, and is accountable for budget variances for ambulatory care.
• Develop and recommend the implementation of new and the revision of existing programs, policies, procedures, standards of care and practice, and goals and objectives of ambulatory care.
• Establish and communicate expectations and performance standards through subordinate supervisors to staff; evaluate the performance of staff to ensure compliance with regulatory and accreditation standards, policies, procedures, and standards of care and practice, including the goals and objectives of the organization.
• Collaborate with ambulatory care medical leadership and staff regarding provider credentialing and training, as well as resident physician training at the ambulatory care clinics.
• Interview applicants and make hiring decisions; identify learning needs and oversee the orientation and training of staff; coordinate the training of students in ambulatory care; coach and counsel staff when conduct or performance issues arise; consult with Human Resources and administer progressive disciplinary actions when required.

MINIMUM QUALIFICATIONS

Education:

Graduation from an accredited college or university with a Bachelor's degree in hospital, health, business or public administration, public health, behavioral science, nursing, or closely related field. (Additional qualifying experience may substitute for the required education on the basis of 30 semester or 45 quarter units equaling one year of full-time experience).

Experience:

Four years of progressively responsible administrative experience in a healthcare organization/health system, which included two years of experience supervising ambulatory care or health services operations.

Knowledge of:

Joint Commission, Health Resources and Services Administration (HRSA), federal and state regulatory standards, and all phases of ambulatory care services administration and management; principles of organization, methods, equipment, materials, personnel management, laws relating to medical or ambulatory care administration, and record maintenance.

Ability to:

Implement the principles of leadership and management in the ambulatory care process; ensure compliance with RUHS goals, objectives, strategic plan, policies and procedures; prepare and maintain reports and clinical records; communicate clearly via oral and written methods; monitor critical practice indicators, identify opportunities for improvement, and guide the implementation of the action plan; analyze and maintain budget accountability; establish, communicate, and monitor performance standards and expectations; manage time effectively; make sound decisions using problem-solving skills; use productive group dynamics to achieve teamwork.

License :

Possession of a valid California Driver's License is required for this position.

SUPPLEMENTAL INFORMATION

For questions regarding this recruitment Please contact Jeremy Holforty at (951) 955-5558 or jholfort@rivco.org . Please allow 1-2 business days for a response to general inquiries. ________________________________________________________________________________________

APPLICATION INFORMATION

Veteran's Preference The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouse's death certificate, a letter of spouse's disability and/or letter of service-related death (if available) from the U.S. Veteran's Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here: https://rivcocob.org/board-policies Reasonable Accommodations The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability Work Location and Telework In-person attendance is the standard work expectation for County of Riverside assignments. Certain assignments may be eligible for a hybrid telework schedule; however, telework arrangements are subject to management approval, operational needs, and/or may be modified or discontinued at any time. Employees who telework are expected to be able to report to their assigned worksite on short notice or as operational needs require. Unless otherwise specified for a particular position, employees are expected to reside in California following appointment. Limited exceptions may apply. Applicants should contact the assigned recruiter for additional information regarding work location expectations, telework eligibility, and residency requirements. Proof of Education If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ). Work Authorization Requirement Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas. Equal Opportunity Employer The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors. Pre-Employment All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required. Probationary Period As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head. General Information Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies. Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered. Please read and follow any special application instructions on this posting. Click the ' Apply ' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com . If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.