Medical Front Desk/Patient Care Coordinator At Intecore Physical Therapy (www.

IntecorePT.com), our mission is to provide the highest quality of physical therapy that will allow our patients to "Return to Life ". We have FUN while working and provide an environment where TEAM members reach professional excellence while advancing their career. We are looking for a full-time Patient Care Coordinator for our Mission Viejo/San Juan Capistrano clinic. The Patient Care Coordinator for Intecore Physical Therapy is responsible for the front desk operations that result in satisfied patients, open lines of communication with clinical teams to maximize the number of patients arriving for scheduled appointments. This critical position is also responsible for enabling communication between Patients, Clinicians, Billings & Collections and Patient Insurances and ensuring an exceptional patient experience.

Duties and Responsibilities:

• Greeting patients and visitors warmly, providing a welcoming atmosphere.
• Manage medical scheduling, ensure follow-up visits are booked, answering phones and closing duties.
• Conduct insurance verification to confirm patient coverage prior to evaluation.
• Is responsible for constant contact and communication with patients.

Makes calls to all new patients to remind them of upcoming appointments and what to bring/what to expect.

Experience and Training:

• Recent college grads are welcome to apply and we will train OR 2+ years of medical front office experience.
• MUST have the ability to work independently, be well organized and able to multi-task.
• Experience with medical insurance billing is a BIG plus.
• Efficient with Microsoft office suite, spreadsheets (excel), use of Gmail and drop box, scan, copy, fax and calculator.

Pay:

From $22.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off

Work Location:

In person