Patient Care Coordinator/Sales for High Volume Med Spa High Volume Med Spa in Orange County San Juan Capistrano, CA Job Details Part-time | Full-time $30 - $50 an hour 1 day ago Benefits Health savings account 401(k) Flexible spending account Employee assistance program Retirement plan Paid sick time Qualifications Spanish Finance Collaboration High-end sales Activity sales targets Meeting or exceeding sales goals Med spa experience Full Job Description Job Summary Join our dynamic high-volume medical spa team as a Patient Care Coordinator and Sales Specialist! In this energetic role, you will be the friendly face and efficient organizer behind our bustling practice, ensuring a seamless experience for every patient from their initial inquiry to post-treatment follow-up. You'll combine your passion for healthcare with your sales acumen to educate clients about our innovative treatments, schedule appointments, and support administrative operations—all while maintaining the highest standards of patient confidentiality and care. This role is built for a natural closer who genuinely loves helping people say yes to themselves. You'll guide prospective patients from first inquiry through a confident, well-earned booking — turning consultations into treatment plans patients are excited about, not talked into.
This is an exciting opportunity to thrive in a fast-paced environment where your enthusiasm and organizational skills make a real difference! Duties Greet and assist patients with warmth and professionalism, creating a welcoming environment Be the first warm, knowledgeable voice for every new patient inquiry. Present treatment plans and financing options with clarity and confidence. Close consultations into booked, deposited appointments. Follow up relentlessly (and kindly) with leads who haven't booked yet.
Provide detailed information about treatments, procedures, and products to prospective clients, driving sales growth Handle phone inquiries promptly, professionally, and with a positive attitude, directing calls as needed Maintain strict confidentiality of patient records and sensitive information at all times Collaborate with medical staff to ensure smooth clinic operations and excellent patient experiences Qualifications 2-3+ years in consultative or high-ticket sales — medical aesthetics, wellness, or luxury hospitality preferred. A proven track record of hitting or beating conversion targets. Comfort discussing pricing, financing, and memberships without flinching. Genuine warmth — patients should feel cared for, not sold to. This role offers an engaging environment where your proactive approach helps elevate patient satisfaction while supporting the growth of our thriving med spa. If you're passionate about healthcare, sales, and delivering exceptional client experiences—this is the perfect opportunity for you! Salary includes a base plus bonus.
Pay:
$30.00 - $50.00 per hour
Benefits:
401(k) Employee assistance program Flexible spending account Health savings account Paid sick time Retirement plan