A Clinical Coordinator coordinates operations and oversees medical assisting staff in a clinic or medical department. Responsibilities include supervision of day-to-day operations, management of business aspects, HR duties within the team.
Santa Monica, CA 90404 $26.00/hour Full-Time | | Onsite Insync Consulting is seeking an experienced and detail-oriented Surgery Scheduler Coordinator to support a busy outpatient orthopedic surgery center. This role is responsible for coordinating surgical and specialized procedural scheduling while ensuring accuracy, efficiency, and exceptional patient support in a high-volume healthcare environment.
Responsibilities:
Verify insurance coverage and obtain necessary authorizations for surgeries, procedures, and related services. Collaborate with workers' compensation adjusters, nurse case managers, and employers to ensure timely approvals and documentation. Coordinate pre-operative requirements, including health clearances, diagnostic testing, and required studies. Schedule operating room time, clinical staff, and any special equipment required for procedures. Educate patients on surgical processes, physician instructions, and available pre-operative education programs. Serve as the primary liaison between patients, physicians, case managers, and internal departments before, during, and after surgery. Respond to patient inquiries and concerns, providing service recovery and escalating issues as appropriate. Manage physician referral work queues and process referrals accurately and efficiently. Prepare patient charts and maintain accurate demographic, insurance, and medical information in the electronic medical record. Coordinate physician correspondence, forms, authorizations, calendars, and related administrative support tasks. Collaborate with the billing department to provide documentation for audits and ensure surgical reports and charges are submitted accurately. Provide clinical or administrative support based on operational needs.
Requirements:
High School Diploma or equivalent education/experience Experience with EPIC is required Experience with surgical or procedural scheduling workflows Ability to verify insurance eligibility, referrals, and authorizations Intermediate computer skills and strong data entry accuracy Ability to manage multiple priorities in a high-volume setting Strong communication and organizational skills
Preferred Qualifications:
Experience in an orthopedic center Experience supporting multiple providers or departments Experience training or onboarding staff Previous experience as PSR or MA 2+ years of recent surgery/procedural scheduling experience
Pay:
$26.00 per hour
Experience:
EPIC:
1 year (Required) Verify insurance eligibility, referrals and authorizations: 1 year (Required) recent surgery/procedural scheduling: 2 years (Required)
