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AppleOne

Patient Services Coordinator

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Job Description

Job Summary We are seeking a Patient Services Coordinator for a temp-to-hire opportunity in Los Angeles, CA within the healthcare services industry. This role is ideal for a medical administrative professional with experience in patient scheduling, insurance authorizations, insurance verification, and EMR systems. The Patient Services Coordinator will support multiple healthcare providers by helping patients move smoothly through the scheduling and authorization process. This opportunity offers long-term growth potential, supportive teamwork, and the chance to build on your medical administrative experience in a professional healthcare environment. This position is a strong fit for someone who is detail-oriented, patient-focused, organized, and comfortable communicating with patients, providers, insurance carriers, and internal healthcare teams. Key Responsibilities
  • Schedule patient specialty appointments, follow-up visits, and related provider appointments.
  • Submit insurance authorizations and complete authorization modifications as needed.
  • Verify patient insurance coverage and update patient demographic information.
  • Collect, organize, and maintain medical records and supporting documentation.
  • Use an EMR system to manage patient information, scheduling details, and authorization updates.
  • Provide administrative support to multiple providers while maintaining accuracy, confidentiality, and timely follow-through. Compensation and Benefits
  • Pay range: $27.00 to $28.00 per hour.
  • Job type: Temp-to-hire.
  • Location:
    Los Angeles, CA. Required Qualifications and Skills
  • Coordinate patient scheduling for specialty appointments, follow-up visits, and provider-related services.
  • Manage insurance authorizations, authorization updates, and insurance verification tasks.
  • Maintain accurate patient demographics, medical records, and supporting documentation in an EMR system.
  • Support multiple healthcare providers with timely administrative follow-through and patient service coordination.
  • 3 to 5 years of medical administrative, patient services, or healthcare coordination experience.
  • Experience with patient scheduling, insurance verification, and insurance authorization processes.
  • Proficiency using EMR systems to update patient information, appointments, and authorization details.
  • Strong attention to detail and ability to manage confidential patient information accurately.
  • Professional communication skills for interacting with patients, providers, insurance carriers, and internal teams.
  • Highly organized, dependable, patient-focused, and able to manage multiple priorities in a healthcare setting. Preferred Qualifications
  • Prior experience supporting specialty care providers or multi-provider healthcare teams.
  • Familiarity with medical records coordination and healthcare documentation requirements.
  • Experience working in a fast-paced patient access, clinic, or medical office environment.
Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https:
//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Benefits

  • Sick Leave
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance