Patient Care Coordinator North Boulder Physical Therapy - 4.7 Golden, CO Job Details Full-time From $18 an hour 1 hour ago Benefits Health savings account Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Paid sick time Qualifications Phone answering Customer service Medical office experience Administrative experience Attention to detail Patient appointment reminder management Care coordination Medical terminology Office experience Full Job Description Patient Care Coordinator North Boulder Physical Therapy - Boulder, Westminster, Golden Be the welcoming face of patient care and the driving force behind our clinic operations. At North Boulder Physical Therapy (NBPT) , we've been helping our community move better and live stronger since 1980. We're therapist-owned, team-driven, and guided by our core values: Win Together, Be Influential, Own Up, Have Fun, and Give Back. We are seeking an energetic, detail-oriented, and people-focused Patient Care Coordinator (PCC) to join our growing team. This is more than a front desk role—it's an opportunity to make a real impact on patient experiences and outcomes while working alongside some of the best therapists in Colorado. What You'll Do As a Patient Care Coordinator , you will: Provide exceptional service to every patient—greeting, scheduling, and supporting their rehab journey. Convert new referrals into scheduled patients and ensure treatment plans stay on track. Manage insurance authorizations, benefits verification, and co-pay/supply collections with accuracy. Coordinate daily operations with the Director of Clinical Operations and Director of Communications . Monitor patient care plans (POCs) and help ensure patients complete their prescribed visits. Track, analyze, and report key metrics to improve clinic efficiency and patient outcomes. Act as a communication hub between patients, therapists, and leadership. Contribute ideas, share priorities, and proactively flag roadblocks so the team can succeed together. What Makes You a Great Fit Strong relationship-building and customer service skills—you enjoy helping people. Ability to stay organized and thrive in a fast-paced, team-centric environment. Comfort with technology and data—tracking progress, running reports, and spotting trends. A proactive mindset—you take ownership, anticipate needs, and look for solutions. Qualifications Prior customer service and/or administrative experience (healthcare or office setting preferred). Strong communication skills—both in person and over the phone. Detail-oriented with the ability to multitask under pressure. Passion for working in a collaborative healthcare environment. Why Join North Boulder PT?

Impact:

Play a key role in helping patients achieve their goals and get back to doing what they love.

Growth:

Continuous training, mentorship, and career development opportunities.

Culture:

We are a supportive, high-energy team that celebrates wins together.

Stability:

We've been proudly serving Boulder County and beyond since 1980. Physical Requirements Periods of prolonged sitting and computer work. Ability to move between front desk, clinic, and patient areas as needed. Commitment to Diversity As an equal opportunity employer, NBPT is committed to building a diverse, inclusive, and team-oriented workplace. We welcome candidates of all backgrounds and identities to apply. Ready to make a difference? Apply today by submitting your resume. Please include the job title and where you found this posting in your application. Email resumes to

Job Type:

Full-time Base Pay:

From $18.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Health savings account Paid sick time Paid time off Vision insurance

Work Location:

In person