Alpine Ear, Nose & Throat is proud to offer consolidated services in ENT, audiology, and allergy care. Our nine board-certified physicians have served Northern Colorado for a combined total of over 40 years, with offices in Fort Collins, Greeley, and Loveland. Our physicians are committed to providing the highest quality patient care and strongly believe in the value of the patient-physician relationship. We are currently seeking Patient Care Coordinators for our Front Desk. The ideal candidate will speak clearly and distinctly, with a friendly, courteous tone, and will use strong listening skills to put callers at ease while gathering accurate, complete information. This role requires the ability to multi-task and stay accurate and composed in a fast-paced medical environment, with a strong focus on customer service. Patient Care Coordinators are assigned to a home clinic but should expect occasional travel to other locations for coverage. Mileage is reimbursed. Experience is preferred. Job Description Greet and register patients Answer phones for a busy ENT office Schedule appointments and create patient accounts with accuracy Edit and update data within patient accounts Communicate with the team regarding patient appointments Triage calls to the appropriate staff members Follow practice guidelines to effectively schedule patients Collect and verify insurance information, ensuring accuracy in all patient accounts Collect patient payments and balances, and accurately reconcile collected monies against receipts Ensure confidentiality of medical records and patient information Perform other duties as assigned Competitive salary and benefits offered

Pay:

$19.00 - $24.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid sick time Paid time off Vision insurance

Work Location:

In person