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Chick-fil-A Enfield

Assistant Director Are You Our Next Hospitality Hero?

Entry-Level JobVerifiedNo experience needed
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Job Description

ASSISTANT DIRECTOR OF HOSPITALITY
6AM to 3PM Are You the Person We're Looking For? Are you the person who walks into work with energy before the sun is fully up? Do you naturally make people smile? Do you love talking to people, creating memorable experiences, and making guests feel like they're more than just another order? Do you have spunk, hustle, and a little bit of crazy that makes you fun to be around? Do you see something that needs to be done and think, "I'll take care of it" instead of waiting for someone else? Do you thrive when things get busy? Do you enjoy being in the middle of the action instead of sitting behind a desk? Do you believe that great hospitality isn't something you teach people to do— it's something you model every day? Maybe you want to own and operator your own Chick-fil-A one day...now you are curious. If you just nodded your head a few times… you should probably keep reading.
WHAT IS AN ASSISTANT DIRECTOR OF HOSPITALITY?
At Chick-fil-A, we're in the people business . As the Assistant Director of Hospitality, you'll help lead the team responsible for making every guest feel seen, valued, welcomed, and cared for. You'll set the tone for the restaurant—especially in the morning. You'll bring the energy. You'll create the culture. You'll coach the team. You'll solve problems. You'll celebrate wins. And when things get crazy? You'll run toward it—not away from it.
COULD THIS BE YOU?
Are you a morning person? Do you walk in ready to say good morning to everyone you see? Do you love people? Can you strike up a conversation with just about anyone and make them feel welcome? Do you have hustle? When the restaurant gets slammed, do you get energized instead of overwhelmed? Are you a natural encourager? Do you notice when someone is doing something great—and actually tell them? Are you comfortable leading? Can you hold people accountable while still making them feel supported? Do you notice the little things? A messy lobby. A confused guest. A team member who needs encouragement. A line that's getting too long. Do you see those things—and do something about them? Do you have some personality? We're not looking for a robot. We're looking for someone who can bring energy, authenticity, fun, and professionalism to the restaurant every day.
WHAT WILL YOU DO?
You'll help lead: Guest hospitality and the overall customer experience Morning restaurant execution Hospitality standards and Service Behaviors Team Member and Shift Leader coaching Guest feedback and recovery Recognition and team engagement Community events and hospitality initiatives Speed, accuracy, cleanliness, and overall operational excellence Daily huddles, game plans, and team communication Development of future hospitality leaders And yes… You'll jump in and help when the restaurant gets busy. Because great leaders don't just tell people what to do. They get in the game with them.
WHAT DO WE OFFER?
Sundays Off We're closed every Sunday so you can invest in your family, friends, faith, and community. Competitive Pay & Benefits Medical, dental, and vision plans, plus Traditional or Roth 401(k) options. Leadership Development You'll receive hands-on coaching and development designed to help you grow as a leader. A Team That Wants You to Win You'll work alongside a leadership team that wants to see you succeed—not just in this role, but in whatever comes next.
YOU DON'T HAVE TO HAVE IT ALL FIGURED OUT.
Maybe you've never been a Chick-fil-A leader. Maybe you've never managed a restaurant. That's okay. We're looking for character, energy, work ethic, leadership potential, and a genuine desire to serve people. Experience is great. Attitude is everything. SO…
IS THIS YOU?
If you're thinking, "Yep. That's me." Then what are you waiting for? Apply for the Assistant Director of Hospitality position. Bring your energy. Bring your hustle. Bring your personality. We'll help you become the leader you're capable of becoming.
Job Type:
Full-time Pay:
$22.00 - $26.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Application Question(s): Why are you interested in joining Chick-fil-A? Do you have any scheduling limitations? What are you most proud of achieving? What does the word "hospitality" mean to you? What does it mean to have "integrity?"
Work Location:
In person

Benefits

  • 401(k) Plans
  • Leadership Development
  • Health Insurance
  • Dental Insurance