Administrative Specialist - Oral Surgery Ason Oral Surgery - Altamonte Springs, FL We are a growing oral surgery practice seeking a dependable, organized, and patient-focused Administrative Specialist for our Altamonte Springs location. This position is responsible for the day-to-day administrative and front-office functions of the practice and plays an important role in keeping the office organized, efficient, and providing an excellent patient experience. Responsibilities Answer and manage incoming phone calls, messages, and patient requests Schedule and confirm consultations, surgeries, follow-up visits, and other appointments Register new patients and maintain accurate patient information Review patient charts and ensure required information and documentation are complete Verify insurance eligibility and benefits prior to appointments Obtain and track referrals and required documentation Communicate treatment plans, appointment instructions, and general office information to patients Coordinate with referring dental offices and other healthcare providers Manage incoming and outgoing emails, faxes, and records requests Collect patient payments and provide receipts as appropriate Maintain accurate notes and documentation in the practice management system Monitor the daily schedule and assist with keeping patient flow organized Handle appointment changes, cancellations, and scheduling concerns Assist with administrative reports, tracking logs, and office checklists Maintain patient confidentiality and follow HIPAA requirements Support the clinical and management teams with general administrative needs Assist with opening and closing front-office procedures Perform other administrative duties necessary for the efficient operation of the practice This position does not include insurance billing, insurance A/R follow-up, or payment posting. Qualifications High school diploma or equivalent required Previous dental, oral surgery, medical, or healthcare administrative experience preferred Strong customer service and communication skills Comfortable handling a high-volume phone environment Strong computer and data-entry skills Excellent attention to detail and organizational skills Ability to multitask and prioritize in a fast-paced environment Dependable, professional, and able to work independently Experience with dental or medical practice management software is a plus Bilingual English/Spanish strongly preferred Schedule Full-time Monday through Friday No more than 40 hours per week Primary location: Altamonte Springs Ability to travel to our Kissimmee location for training or coverage as needed What We're Looking For We are looking for someone who takes ownership of their responsibilities, communicates well with both patients and coworkers, and is comfortable handling multiple administrative functions without constant supervision. The ideal candidate is proactive, organized, professional, and willing to grow with the practice.
Job Type:
Full-time Work Location:
In person -
Altamonte Springs, FL Pay:
$22.00 - $32.00 per hour Expected hours: No more than 40.0 per week