Job Description Help for Job Description. Opens a new window. Patient Services Coordinator Location

• Float to East Pembroke Pines, West Pembroke Pines, and Davie Clinics (Fully fluent in both English and Spanish Required) Grow Your Career.

Make a Difference. Thrive in Outpatient Care. As a Patient Services Coordinator at CORA Physical Therapy, you'll be a vital part of our clinic support team by providing meaningful patient interactions and exceptional customer service. You'll perform a wide range of administrative tasks at the front desk of a dynamic therapy office, and above all, you'll help create a great first impression and overall patient experience by demonstrating empathy and enthusiasm. Why Choose CORA

• Outpatient Setting
• Make real connections and see your impact.
• Competitive Pay
• Your skills and dedication are recognized.
• Time Off
• Generous paid time off that grows with tenure and paid holidays
• Full Benefits Package
• Medical, dental, vision, disability & life insurance.
• 401(k) Program
• Invest in your future.
• Tuition Reimbursement
• Continue your education without the burden.
• Professional Development
• Internal career growth opportunities, leadership training, and mentorship.
• Technology that Works for You
• EMR automations and AI-powered tools to save time.
• Benefits vary based on employment type. What You'll Do As a Patient Services Coordinator at CORA, you'll:
• Greet patients warmly and build rapport through in-person and phone interactions.
• Screen and answer incoming calls promptly; take messages, and relay information as needed.
• Verify outpatient therapy insurance benefits (where applicable) and advise patients of financial responsibilities such as co-pays, deductibles, or co-insurance.
• Manage incoming physician referrals and prescriptions; communicate first visit expectations to new patients.
• Scan insurance cards, ID cards, and relevant paperwork into patient files.
• Collect co-pays and deductibles, provide receipts, balance daily collections, and submit charges to the Clinic Manager.
• Maintain a clean, organized, and welcoming clinic environment; sanitize spaces according to CDC guidelines.