Bilingual Entry Level Front Desk / Patient Experience Coordinator

JOURNEY KIDS DENTAL

Fort Lauderdale, FL Job Details Full-time From $17 an hour 7 hours ago Qualifications Spanish English Medical administrative support Experience working with children Attention to detail Full Job Description Bilingual Front Desk / Patient Experience Coordinator Journey Kids Dental & Orthodontics - Fort Lauderdale, FL Full-Time | Immediate Opening Are You the Kind of Person Who Makes People Smile the Moment They Walk Through the Door? Journey Kids Dental & Orthodontics is seeking a friendly, organized, energetic, and welcoming Bilingual Front Desk / Patient Experience Coordinator to join our pediatric dental team. In this role, you will serve as one of the first points of contact for our patients and families , helping create a warm and welcoming environment while managing front-desk and administrative responsibilities efficiently. Your primary responsibilities will include providing exceptional customer service , handling phone communications, scheduling appointments, assisting families, and supporting patients throughout their visit. Fluency in both English and Spanish is required to effectively communicate with our diverse patient population. This position offers an exciting opportunity to contribute to an exceptional patient experience in a professional, energetic, and child-friendly environment.

PERSONALITY IS EXTREMELY IMPORTANT TO US

Dental experience is NOT required. We can teach you dentistry — but we are looking for the right personality. We are specifically looking for someone who is naturally bubbly, happy, energetic, outgoing, warm, and friendly . This person will be one of the faces of Journey Kids Dental , so we want someone who genuinely enjoys interacting with children and families and naturally makes people feel comfortable and welcomed.

WHO WE ARE LOOKING FOR

Our ideal candidate is: Bilingual in English and Spanish - REQUIRED Naturally bubbly, energetic, and enthusiastic Warm, friendly, and welcoming Someone who genuinely loves working with children and families Someone who smiles naturally and brings positive energy into the workplace Outgoing and comfortable starting conversations Dynamic, confident, and personable Organized and detail-oriented Professional while still being fun and approachable Comfortable communicating both in person and over the phone Able to multitask in a busy, fast-paced environment Dependable, punctual, and responsible A strong team player Comfortable learning new systems and processes Passionate about providing an exceptional patient and parent experience

EXPERIENCE

No dental experience is necessary! Previous experience in a dental office, medical office, hospitality, customer service, childcare, reception, or a similar position is a plus, but not required . We are willing to train the right person. For this position, attitude, personality, communication skills, and the ability to connect with children and families are more important to us than previous dental experience.

YOUR ROLE

As our Bilingual Front Desk / Patient Experience Coordinator, you will help: Welcome children and parents with a smile and positive attitude Create a fun, comfortable, and welcoming experience for our pediatric patients Check patients in and out Answer and manage incoming phone calls Schedule and confirm appointments Communicate clearly with parents and guardians in both English and Spanish Assist families with questions and requests Manage front-desk administrative responsibilities Maintain an organized and welcoming reception area Work closely with our clinical and administrative teams Support patients and parents throughout their visit Help ensure every family feels welcomed, valued, and cared for

THIS IS MORE THAN A FRONT DESK POSITION

This is not a position for someone who prefers limited interaction with people . We are looking for someone who enjoys talking to people, loves interacting with children, communicates confidently, and naturally brings positive energy into a room . Our Front Desk team represents Journey Kids Dental from the first phone call to the moment a family walks through our doors. You are not simply checking patients in — you are helping create their entire experience.

WE ARE HIRING IMMEDIATELY

If you are bilingual in English and Spanish, bubbly, friendly, energetic, outgoing, organized, dependable, and love working with children and families , we want to hear from you! Dental experience is a plus — but personality is essential. Apply today to join the Journey Kids Dental & Orthodontics team and help us create an amazing experience for our children and their families every day.

Pay:

From $17.00 per hour Expected hours: 40.0 per week

Work Location:

In person