Overview We are seeking a dynamic and experienced Lead of Hospitality to elevate our guest experience and oversee daily operations across our hospitality venues (must be able to work both locations). This pivotal role combines leadership, culinary expertise, and exceptional customer service to create memorable experiences for our guests. As the Lead of Hospitality, you will be responsible for managing staff, ensuring food quality and safety standards, and maintaining smooth restaurant operations in a fast-paced environment. Your energetic approach and passion for hospitality will inspire your team to deliver excellence consistently. Duties Lead and supervise all aspects of restaurant operations, including food preparation, service delivery, and staff management Oversee food safety protocols, ensuring compliance with health regulations and proper food handling procedures Manage inventory control, including ordering, stock rotation, and minimizing waste to optimize costs Train and develop team members in food service techniques, customer service skills, and POS system usage such as Toast Handle cash transactions accurately, perform shift management duties, and ensure efficient customer flow during peak hours Coordinate catering, banquet events, and special functions to enhance guest satisfaction and operational success Conduct interviews, onboard new staff, and provide ongoing training & development opportunities to foster a high-performing team Skills Extensive experience in food preparation, cooking techniques, and kitchen management within casual dining or fine dining environments Proficiency with POS systems including for order processing and sales tracking Strong background in restaurant management, including supervising staff, budgeting, and food industry standards Excellent customer service skills with a focus on creating welcoming atmospheres for diverse clientele Proven leadership abilities in team management, training & development, and conflict resolution Knowledge of food safety regulations, sanitation practices, and quality control measures Experience with shift management in quick service & fast food restaurants or hotel settings is highly desirable Join us as a Lead of Hospitality to shape exceptional guest experiences through passionate leadership and culinary excellence. This paid position offers an exciting opportunity to grow your career in a vibrant hospitality environment where your skills make a real difference!

Pay:

$12.50 - $15.00 per hour

Benefits:

401(k) Employee discount Flexible schedule

Work Location:

In person