Dental Front Desk / Receptionist/ Patient Care Coordinator Private Dental Office - 3.6 Longwood, FL Job Details Full-time $21 - $24 an hour 14 hours ago Qualifications In-person patient registration Patient scheduling systems Dental receptionist Practice management software Care documentation Managing patient records Full Job Description We are privately owned Family and Cosmetic Dental practice looking for an experienced, dependable, and committed Front Desk / Patient Care Coordinator to become a long-term member of our team. We are looking for someone who takes ownership of the front office, communicates professionally with patients, and understands that every phone call, appointment, and patient request is an opportunity to provide excellent service and keep our schedule productive. What You'll Be Responsible For Answer phones promptly and professionally and turn new patient calls into scheduled appointments. Schedule patients efficiently and quickly and avoid losing opportunities because calls or requests are not followed up. Confirm appointments, manage cancellations, and work to fill open spots in the schedule. Follow up with patients who have unscheduled treatment and overdue appointments. Handle patient check-in/check-out and collect payments. Listen carefully to patients and make sure their questions and requests are addressed. Communicate effectively with doctors, hygienists, and the clinical team. Maintain accurate patient information and documentation. Keep the front desk organized, neat, and running efficiently. Provide a welcoming, professional, and positive patient experience. What We Need At least 1-2 years of recent dental front office experience —

REQUIRED.

Strong dental scheduling and patient communication experience. Experience with dental insurance and treatment coordination is preferred. Experience with dental practice-management software. Excellent attendance and punctuality. Dependable, responsible, and committed to a consistent work schedule. Strong organizational and multitasking skills. Professional appearance and excellent customer service. Honest, accountable, and willing to communicate openly. Comfortable taking initiative and staying productive without constant supervision. A genuine desire to build a long-term relationship with the practice and team. The Right Person for Our Practice We are looking for someone who shows up, follows through, communicates, and takes pride in their work. Someone who sees an open spot in the schedule and takes the initiative to fill it. Someone who doesn't ignore a patient request or phone call. Someone who treats patients with patience and respect and understands that excellent customer service is essential to a successful dental practice. If you are looking for a stable, long-term position and take pride in being a dependable member of a dental team, we would love to hear from you. Please apply only if you have previous dental front office experience.

Pay:

$21.00 - $24.00 per hour Application Question(s): How many years of recent dental front office experience do you have? Less than 1 year 1-2 years 2-5 years 5+ years

Required:

1+ year 2. How long were you employed at your most recent dental office? 3. Do you have experience scheduling dental patients and actively filling cancellations/openings in the schedule? 4. Do you have experience answering new-patient calls and converting inquiries into scheduled appointments? 5. Do you have experience with dental insurance verification or treatment coordination? 6. Reliability is extremely important for this position. Can you commit to consistently working your scheduled hours and communicating promptly with the office if an unexpected situation prevents you from coming to work?

Work Location:

In person