Front Desk Patient Coordinator North Bay Spine and Rehab - 2.0 Lutz, FL Job Details Full-time $18 - $22 an hour 3 days ago Benefits Paid training Paid time off Employee discount Professional development assistance Qualifications Customer communication Teamwork Intake English Medical administrative support Attention to detail Problem-solving Document review Full Job Description Clinic Administrator - Patient Coordinator The role of a clinic administrator involves a mix of patient management, administrative tasks, coordination with medical professionals, and handling office operations. Here's a breakdown of the key responsibilities mentioned:

Patient and Document Management:

• Managing patient needs: Overseeing both new and existing patient requirements, including processing paperwork, intake forms, and calculating the cost of services based on their individual benefits.
• Reviewing benefits: Reviewing patients' insurance benefits to ensure proper coverage and ensuring that patients understand their treatment plans.
• Appointment scheduling and adjustments: Creating, canceling, and rescheduling appointments, ensuring proper mapping of treatment plans.
• Scheduling and treatment coordination: Creating and managing patient schedules according to physicians' treatment plans.
• Administering therapies: Administering therapies, such as E-stim, hot/cold packs, traction, and cold laser therapy, as instructed by the physician.

Communication & Coordination:

• Handling communication: Responding to incoming calls, texts, and emails from patients, attorneys, doctor referrals, and addressing any billing concerns.
• Managing subpoena/record requests: Processing legal and insurance-related requests for medical records and subpoenas.
• Referral management: Processing referrals from neurosurgeons, orthopedic surgeons, and MRIs, following up on orders, and documenting in patients' accounts.
• Collaboration with physicians: Weekly-Daily meetings with the doctor to review schedules, set goals, and resolve any issues.

Financial Management:

• End-of-day cash balance: Ensuring the office cash drawer is balanced at the end of the day and maintaining appropriate records in spreadsheets.
• Billing and verification: Ensuring patient benefits are verified, communicating with the billing department, and addressing issues as they arise.

Skills & Attributes for Success in

This Role:

Multitasking:

Balancing patient needs, administrative duties, and communication across multiple platforms.

• Attention to detail: Ensuring accurate billing, documentation, and follow-up with referrals.
• Customer service: Managing sensitive patient communications with care and professionalism.

Organization:

Keeping schedules, medical supplies, financial records, and office protocols organized and running smoothly.

Collaboration:

Effective communication with both medical staff (physicians) and administrative staff to align goals.

Job Type:

Full-time Pay:

$18.00 - $22.00 per hour

Benefits:

Employee discount Paid time off Paid training Professional development assistance

Experience:

Medical administrative support: 1 year (Preferred)

Language:

English (Required) Ability to

Commute:

Lutz, FL 33558 (Required)

Work Location:

In person