Reporting to the Clinical Care Manager, the CSOA is responsible in assisting with various duties needed to effectively carry out the daily functions of a clinical office. The CSOA will perform these duties while maintaining compliance within their scope of practice as certified nursing assistants. Provides support to the Clinical Services department as a whole, including the DOCS, ADOCS, CCM, CCMA and field staff, through various tasks. The CSOA is responsible for maintaining his/her own clinical and mandatory education requirements and for meeting the established standard of their profession as well as those accountable for his/her practice, assigned duties/indirect patient care, and is an advocate for patients/families and their profession. The CSOA promotes an environment of care while supporting the organizational vision and mission.

SHIFT:

Monday - Friday 8am - 5pm

EDUCATION AND QUALIFICATIONS

High School Diploma or GED required. Minimum of One (1) year experience in coordinating and carrying out clinical type office tasks preferred. Experience in medical office or healthcare environment. Experience caring for others with life threatening illness preferred. Customer service experience and familiarity with Microsoft Teams/Outlook/Excel is desired

ESSENTIAL JOB RESPONSIBILITIES

Forms:

Managing form area of office for staff use.

Supplies:

Managing clinical and office supplies for staff use. Ordering, organizing and maintaining. Checking expiration dates and quality controls.

Mail:

Separate and deliver mail to respective locations within the care center. Update mailboxes as needed.

Phones:

Answer and forward phone calls to the appropriate location/person.

Office Supplies:

Manage ordering and stock of Office Supply items for respective location. Change ink toner as needed in copiers for respective location.

Office Safety checks:

Managing Biohazard drop off log, CEMP book, maintaining patient paper files

SKILLS AND COMPETENCIES

Possess the ability to multi-task; exhibit adaptability and flexibility in meeting Gulfside Healthcare Services objectives. Ensure compliance with all patient care and documentation standards and regulations. Assist in the implementation and maintenance of the policies and procedures of the clinical department; adheres to and assists in the evaluation of the same. Assist in maintaining federal and state regulatory compliance. Proficient in Electronic Medical Records, emails, and basic computer knowledge.

EEO Statement:

Gulfside Healthcare Services, Inc. is committed to Equal Employment Opportunity ("EEO") and complies with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation.

NOTE:

This Gulfside Healthcare Services position requires an AHCA Level 2 Fingerprint screening for eligibility through the AHCA Florida Care Provider Background Screening Clearinghouse. Please refer to this link for more information on this: https://info.flclearinghouse.com (https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Finfo.flclearinghouse.com%2F&data=05%7C02%7Camanda.miller%40gulfside.org%7C19f29e96687c444699ef08de5397d824%7Cf93d3e03a6a241a5ac970b3e1d36b2e1%7C0%7C0%7C639040108798105870%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=2I%2F0O9Wy2YCL4MKGC5ztFTrREWHYMPnFlJ7Vh%2B6fR9g%3D&reserved=0) Education Required High School/GED or better Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.