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Strive! Rehabilitation

Receptionist - Patient Service Coordinator

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Job Description

This is not your average front desk, receptionist position - it's so much more! Working as a Physical Therapy Receptionist at Strive! Physical Therapy can be a highly fulfilling job that allows you to not only have a positive impact on the patient's experience, but also your coworkers' experience, and the results we achieve as a company. At Strive! Physical Therapy, every team member has a critical role to play in the success of our patients and our company. As a Physical Therapy Receptionist, your performance is one of the keys to our ability to consistently provide a great place for patients to receive care and treatment, as well as a great place for employees to work. So, while you will be stationed at the front desk, you will be making an impact on every patient's care experience. Strive! is the Ocala's leading physical therapy provider and our teams are dedicated to the communities we serve and to delivering an exceptional patient experience in a welcoming, positive, and helpful environment. This Physical Therapy Receptionist position goes above and beyond the normal duties of a secretary or receptionist. As an employee at Strive! Physical Therapy, you will have the ability to impact people's lives in truly meaningful ways every day. We are looking for someone to join our team who will help us make a positive impact in the local community.
Responsibilities:
You're more than just an admin or a secretary! The ideal candidate possesses the ability to consistently perform the following job duties with excellence... Warmly greet every patient with eye contact, a smile, and a positive statement Attentively register new and existing patients as they arrive, offering them information as necessary to ensure they know what to expect during their visit Thoughtfully schedule patient appointments in person or over the phone by showing empathy for their needs and limitations Carefully conduct insurance authorizations and verifications Collect co-pays from patients with attention to detail Offer a fond farewell, providing any pertinent information about their next appointment Respond to requests for information from patients, providers, and coworkers in a timely manner and with a positive attitude Show you are a team player who is committed to excellence by assisting your peers with general clinic maintenance and upkeep Live the Strive! Values in every interaction, every day Requirements SPANISH speaking (preferred)
Type of Employment:
Full Time Work schedule: Monday thru Friday anywhere from 7:30am - 5:30pm
Minimum Requirements:
High School Diploma or GED required 2 Years Front Desk Experience 1 Year Medical Office Experience is required. Insurance Verification Experience Previous Therapy Experience preferred
Job Type:
Full-time Pay:
$15.00 - $17.00 per hour Expected hours: 40.0 per week
Benefits:
Bereavement leave Dental insurance Flexible spending account Health insurance Health savings account Life insurance Loan repayment program Paid jury duty Paid orientation Paid time off Referral program Tuition reimbursement Vision insurance Application Question(s): This position offers $15/hour. I want to make sure that works for you before we continue.
Experience:
Front Desk:
2 years (Required) Medical terminology: 1 year (Required)
Healthcare:
1 year (Required) Ability to
Commute:
Ocala, FL 34480 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Bereavement/Mental Health Leave
  • Financial Aid/Assistance
  • Health Insurance