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Valeo Resources, LLC
Patient Care Coordinator
Career Insights for Clinical Coordinator
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Based on Florida data
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What they do
A Clinical Coordinator coordinates operations and oversees medical assisting staff in a clinic or medical department. Responsibilities include supervision of day-to-day operations, management of business aspects, HR duties within the team.
$63,917 / year median in Florida
+23% projected growth
Job Description
VytalGenix - Palm Beach Gardens, FLFull-Time | Monday-Friday | 9:00 AM-5:00 PMHelp Patients Transform Their Health VytalGenix is a rapidly growing health and wellness practice specializing in hormone optimization, peptide therapies, medical weight management, IV therapy, and preventative wellness. We are seeking a motivated, personable, and sales-oriented Patient Care Coordinator & Wellness Consultant to join our growing team. This role is ideal for someone who is passionate about health and fitness and enjoys building relationships, educating people, and helping them commit to improving their lives. You'll be the first point of contact for many prospective patients and will play a key role in guiding them from their initial inquiry through enrollment and ongoing care. Previous hormone therapy experience is not required. We provide comprehensive training. However, successful candidates must have experience in sales. In person sales, phone sales, consultative sales. Many great candidates come from auto sales, insurance sales, time share sales etc. What You'll Do As a Patient Care Coordinator & Wellness Consultant, you'll combine exceptional customer service with consultative sales to help patients understand our services and confidently begin their wellness journey. Responsibilities Respond to new patient inquiries and convert leads into scheduled consultations and enrolled patients Build lasting relationships with prospective and existing patients through phone, text, email, and in-person communication Educate patients on hormone replacement therapy (TRT/HRT), peptide therapy, weight management, IV therapy, and general wellness services Identify each patient's goals and recommend appropriate programs based on provider recommendations Follow up consistently with prospective patients to maximize consultation attendance and treatment enrollment Coordinate patient care for both in-office and telehealth patients Schedule consultations, laboratory reviews, follow-up appointments, and ongoing treatment visits Assist providers by preparing charts and ensuring patients have completed required paperwork and laboratory testing Maintain accurate documentation within the EMR and CRM systems Deliver an exceptional concierge-style patient experience from the first interaction through long-term follow-up Collaborate with providers and clinical staff to help patients achieve outstanding outcomes QualificationsRequired 2+ years of sales, inside sales, consultative sales, or business development experience Proven ability to build rapport and confidently guide customers through the decision-making process Excellent verbal and written communication skills Strong organizational and multitasking abilities Comfortable speaking with patients over the phone and in person throughout the day Self-motivated with a goal-oriented mindset Professional appearance and demeanor Passion for health, wellness, fitness, nutrition, or functional medicine Comfortable learning medical terminology and treatment protocols Preferred Experience in medical sales, medical spas, aesthetics, concierge medicine, fitness, chiropractic, wellness clinics, or luxury customer service CRM and EMR experience Experience working toward performance metrics or sales goals What We Offer Comprehensive paid training in hormone optimization, peptide therapies, and wellness services Competitive base salary plus performance-based bonus opportunities Monday-Friday schedule (9:00 AM-5:00 PM) No evenings or weekends Career advancement opportunities within a rapidly growing company Employee discounts on VytalGenix wellness services Supportive, collaborative, and energetic team culture Why Join VytalGenix? At VytalGenix, we don't believe in high-pressure sales—we believe in educating patients, building trust, and helping people invest in their long-term health. Our Patient Care Coordinators are trusted advisors who guide patients through life-changing wellness programs while delivering an exceptional concierge experience. If you're driven by helping people, enjoy consultative sales, and have a passion for health and wellness, we'd love to meet you.