Lead Office Coordinator Path Medical Pompano Beach, FL Job Details Full-time $17.50 an hour 1 hour ago Benefits Health insurance Dental insurance Flexible spending account Paid time off Vision insurance Employee discount Qualifications Microsoft Excel Microsoft Outlook Phone communication Word embeddings Telephone systems Multi-line phone systems Office phone management Full Job Description

JOB SUMMARY

Serves patients and visitors by greeting, welcoming, and directing them appropriately. Provides guidance and training to front desk staff.

QUALIFICATIONS

Experience:

Office experience, leadership skills and understanding of medical terminology preferred demonstrated. Must have knowledge of phone systems & be able to answer a multiline phone. Must have strong proficiency in Microsoft Word, Excel, and Outlook. Excellent customer service and multi-task skills. Strong verbal and written communication skills

ESSENTIAL JOB FUNCTIONS

• Welcomes patients / visitors by greeting them, in person or on the telephone
• Be the main leader at front desk/reception area by providing guidance to staff and patients
• Answer phones while maintaining a polite consistent phone manner
• Register new patients and update existing patient demographics by collecting detailed patient information; including personal and financial information
• Facilitate patient flow by notifying the clinic staff of patients' arrival, delays, and communicate updates to patients and clinical staff
• Training staff and updating staff on new procedures
• Working with office manager to provide feedback
• Delegate work and responsibilities to staff
• Maintain daily clinic workflows
• Assist patients with transportation needs and rideshare accuracy
• Respond to patients, prospective patients, attorneys and visitor inquiries
• Protect patient confidentiality by making sure protected health information is secured
• Schedule patient's appointments and conduct daily reminder calls with notes
• Perform File Audits and maintain medical chart
• Adherence to company policies and procedures
• Promote excellent customer service
• Ensure clinical safety procedures are in place and followed
• Assists in the facility cleaning, hygiene, safety and maintenance
• Ensure patient satisfaction
• Perform Registered Chiropractic Assistant duties if necessary
• Abides by HIPAA laws regarding personal medical information
• Responsible for accuracy and completion of paperwork and billing
• Responsible for being in compliance with Joint Commission guidelines
• Supports the philosophy, goals, and objectives of the clinic
• Perform other related duties as required and assigned

Job Type:

Full-time Pay:

$17.50 per hour

Benefits:

Dental insurance Employee discount Flexible spending account Health insurance Paid time off Vision insurance

Work Location:

In person