Managerial leadership experience of 2-3 years, minimum High School Diploma required along with recent work references. At Chick-fil-A, Shift Support Leadership is responsible for assisting the Executive Leadership Team in all aspects of running a shift and ensuring that guests have an outstanding experience. Responsibilities include supervising assigned stations, opening and/or closing the restaurant in the absence of Executive Leadership; following established opening and closing procedures. Will be given goals and held accountable to working to achieve those goals. Shift Support Leadership responsibilities include ensuring the following: Team Members follow recipes and read tickets to accurately prepare all orders. Team Members are extremely accurate with weights and measurements for all recipe items. Team Members work at a pace to maintain restaurant's established speed of service guidelines. Workstations are clean at all times. Cashiers are following cash handling procedures at all times. Executing proper security and cash handling and control processes and ensures team members are as well. Team Members are monitoring dining room, restroom, parking lot and overall facility cleanliness. Performing any of the tasks as needed to serve the guest throughout the shift Addresses guest issues that may arise; consults with Executive Leadership regarding complex issues. Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback. Holding employees accountable for attendance, policy and procedure violations using existing program. Role model for employees for all Company policies and procedures. Work in a Chick-fil-A restaurant A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A. Flexible Hours You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them. Closed Sundays All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends. Work Directly With A Chick-fil-A Operator The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future. Competitive Pay Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills. It's a Great Place to Work At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A. Please note that failing to show up for a scheduled interview without canceling in text or via phone call is a reportable offense to the Department of Labor to help prevent Unemployment Fraud. You must be hard-working, a servant heart, humble, team-player, friendly, honest and great customer skills. Full time and part time benefits offered. Full time benefits include paid time off, monthly insurance stipend and access to health, dental, vision, disability and life insurance, as well as matching 401K plan after meeting eligibility requirements.