Overview:

We are seeking a dedicated Medical Receptionist / Patient Care Coordinator to join our Urgent Care and Concierge Wellness Center. The ideal candidate should have experience or be willing to learn medical scheduling, managing medical records, billing, and providing exceptional customer service at the front desk.

Responsibilities:

Manage incoming calls and emails, providing friendly and efficient assistance to patients and clients. Handle billing tasks, including processing payments and insurance claims with accuracy and attention to detail. Promoting and signing up concierge members for medical memberships, explaining benefits and assisting with sign-up processes. Maintain organized records of appointments, patient information, and billing transactions. Collaborate with medical staff to ensure smooth patient flow and exceptional customer service experience. Following up on patient care plans Opening or closing clinic, helping with organizing office daily work flow Willing to learn about IV vitamin therapy, wellness treatments

Experience:

Excellent customer service Good communication and organizational skills Typing, use of computer programs: Excel, google drive, zoom, google meets Familiarity with medical terminology is a plus but not required Organization skills, assisting in clinic/office operations, working in a team Ability to use/learn electronic medical record systems Comfortable multitasking and prioritizing tasks Respect for patient confidentiality and adherence to regulations, HIPPA Additional benefits: -MODO Medical Concierge Medical Plan included to employees, ability to work events, lots of growth opportunity, excellent for pre-nursing or pre-medical students to gain experience If you are a detail-oriented individual with excellent communication skills and a passion for providing top-notch patient care, we encourage you to apply for this rewarding position as a Medical Receptionist.

Job Types:

Full-time, Part-time Pay:

$19.00 - $24.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Paid training Vision insurance

Work Location:

In person