A Clinical Coordinator coordinates operations and oversees medical assisting staff in a clinic or medical department. Responsibilities include supervision of day-to-day operations, management of business aspects, HR duties within the team.
$22-$26/hour, depending on experience Essential Duties & Responsibilities Patient Care & Scheduling Serve as a key point of contact for patients, surgeons, and clinical staff throughout the treatment process. Schedule consultations, surgical procedures, and follow-up appointments across multiple office locations. Review treatment plans, costs, and next steps with patients and ensure they understand their recommended care. Answer patient questions regarding procedures, pre- and post-operative instructions, and office policies. Coordinate referrals with general dentists and specialists and maintain accurate referral documentation. Maintain accurate, up-to-date, and confidential patient records in compliance with HIPAA regulations. Insurance & Patient Accounts Verify dental and medical insurance benefits and communicate coverage information to patients. Prepare and explain treatment estimates, financing options, and payment arrangements. Process patient payments, post charges and adjustments, and maintain accurate account balances. Reconcile daily transactions and assist with billing and month-end reporting as needed. Collections & Account Follow-Up Monitor patient accounts and aging reports for outstanding balances. Contact patients regarding overdue balances by phone, email, or mail in a professional and courteous manner. Establish payment arrangements in accordance with practice policies. Accurately document collection efforts and patient account communications. Escalate delinquent accounts to management or an outside collection agency as needed. Identify trends in outstanding accounts and assist with improving collection processes. Qualifications High school diploma or equivalent required; associate degree or relevant certification preferred. 2+ years of experience in a dental, oral surgery, medical, or healthcare office preferred. Familiarity with dental/medical insurance, billing, and coding preferred; training may be provided. Strong communication and customer service skills with the ability to discuss financial matters professionally and tactfully. Excellent organizational skills and attention to detail. Proficiency with Microsoft Office, including Word, Excel, and Outlook. Ability to maintain patient confidentiality and comply with HIPAA requirements. Strong ability to multitask and prioritize in a fast-paced healthcare environment. How to Apply If you are interested in this position, please email your resume to Nikki@careerpros.com. Sedona Staffing is an Equal Opportunity Employer.
