Front Desk Care Coordinator Perspective Health Iowa Johnston, IA Job Details Part-time $16 - $20 an hour 22 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Qualifications Teamwork Filing Medical scheduling Records management Attention to detail Full Job Description

PERSPECTIVE HEALTH IOWA

Front Desk Care Coordinator Iowa

• Mornings, 4-5 Days/Week
• In-Person Perspective Health Iowa is a busy, patient-centered integrative medicine clinic specializing in hormone management and whole-person wellness.

We're looking for an upbeat, organized team player to join our front desk alongside our existing coordinator and keep our patients feeling welcomed and cared for from the moment they call.

THE ROLE

What You'll Be Doing Answer incoming calls with professionalism and warmth, triaging patient needs and routing messages appropriately Coordinate patient scheduling and care follow-up in collaboration with our providers and clinical team Greet and check in patients at the front desk, maintaining a welcoming and calm environment Manage electronic health records; accurate filing, document management, and data entry using our EHR system Handle faxes, mail, and incoming referral paperwork in a timely manner Work closely with providers to ensure smooth patient flow throughout each clinic day Assist with insurance verification, prior authorizations, and patient intake forms as needed Cover front desk responsibilities when the other coordinator is on leave or out of office Keep the front office area tidy and well-stocked Taking payments, co-pays, and managing square transactions for sales and services

WHAT WE'RE LOOKING FOR

Skills & Qualifications ✓ Genuinely warm, personable, and patient-focused ✓ Strong multitasking ability; comfortable managing phones, walk-ins, and provider requests simultaneously ✓ Experience in a medical front office, clinic, or healthcare setting preferred ✓ Familiarity with electronic health record (EHR) systems; ability to learn new software quickly ✓ Clear and professional verbal and written communication skills ✓ Reliable and punctual, morning availability is essential ✓ Able to maintain patient confidentiality and comply with HIPAA requirements ✓ Team-oriented; comfortable working alongside another coordinator and supporting providers ✓ Detail-oriented with accurate data entry and electronic filing skills

SCHEDULE & AVAILABILITY

Hours & Expectations

DAYS / WEEK 4

to 5 days SHIFT Morning hours SETTING In-person, Iowa

COVERAGE

Covers colleague leave

OUR OFFICE

What to Expect "Busy but friendly" is genuinely how our team describes this practice. Our patients trust us with sensitive, ongoing health journeys of primary care, hormone management and functional medicine. The front desk sets the tone for every visit. We move quickly, but we never rush our patients. If you thrive in a collaborate environment and leave people feeling better than when they arrived, you'll fit right in.

COMPENSATION & BENEFITS

What We Offer

• Paid vacation time
• Collaborative team culture
• Paid holidays
• Supportive provider team
• Consistent morning schedule
• Meaningful patient-centered work How to Apply Send your resume and a brief note about yourself to

Pay:

$16.00 - $20.00 per hour Expected hours: 28.0 - 32.0 per week

Benefits:

Dental insurance Health insurance Paid time off

Work Location:

In person