HearingLife:

HearingLifeis a national hearing care company and global leader in hearing healthcare built on a heritage of care, health and innovation since 1904.HearingLifeoperates more than 600 hearing care centers across 42 states. We help patients every day through personalized care and hearing aid devices. We follow a scientific, results-oriented approach to hearing healthcare thatis provided byhighly skilledand caring professionals. Our vision is to help more people hear better through life-changing hearing health delivered by the best personalized care.

Pay:

$20.00 per hour +

Monthly Commission Opportunities Benefits:

PTO & Paid Holidays\nWork-Life balance is VERY important to us!\nMedical, dental, vision, and HSA\n401K+ Match\nMaternity Leave\nShort Term and Long-Term Disability coverage\nFree Life Insurance\nPet Insurance\nSteeply discounted Hearing Aids and Products for you and your family members.\nDaycare Flex Savings Plan\nGrowth and development opportunities Responsibilities You will act as the face of our retail clinics located around the country and in local communities. The Patient Care Coordinator (PCC) strives to ensure a positive patient experience and to help more people hear better. You do this by supporting the clinic to achieve revenue goals by attracting new patients, managing the administrative and operational functions and coordinating patient interactions and needs.

Daily Tasks:

Welcome all patients and maintain high level of customer service\nInbound and outbound phone calls, 50-75 per day\nSchedule & confirm all patient appointments\nPPI Intake and processing\nCollect and verify medical insurance information for patients\nOrdering and receiving office supplies\nPayment processing\nHearing Aid supplies inventory management\nMaintain office cleanliness\nUphold and maintain all HIPPA standards Growth Opportunities at HearingLife for Patients Care Coordinators!

Comprehensive Onboarding:

At HearingLife, we're committed to empowering our Team Members to excel in their roles from day one. We believe in providing a comprehensive onboarding program designed to equip individuals with the knowledge and skills necessary for success.

Hearing Instrument Specialist Apprentice Program:

Learn how to be a Hearing Aid Specialist by completing clinical hours alongside a trained professional. Once completed be the provider in your own office, seeing patients and enhancing lives with hearing aid. Ask a manger about this program!

District Manager In-Training Program:

Learn the tools necessary to become a leader in the hearing aid industry. Qualifications Education and Experience\nHigh school diploma or GED required; college degree preferred.\nMinimum of 1-2 years of experience in a customer service, administrative, or healthcare-related role.\nSkills and Abilities\nStrong interpersonal and communication skills (verbal and written).\nExceptional organizational skills with attention to detail.\nAbility to multitask and manage time effectively in a fast-paced environment.\nComfortable using technology, including scheduling software and electronic medical records (EMR) systems. 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