OFFTHEFIELD

Physical Therapy | Meridian, Boise, & Star Idaho Full-Time | Pay Based on Experience

OFFTHEFIELD

Physical Therapy is looking for an experienced, organized, and personable Front Office Coordinator to join our growing team. This person will play a huge role in the patient experience and the day-to-day operations of our physical therapy clinics. We're looking for someone who takes ownership, communicates well, pays attention to the details, and genuinely enjoys helping people. Previous experience in a physical therapy or healthcare clinic and experience working with health insurance is strongly preferred. Responsibilities Greet patients and create an exceptional front-office experience Answer phones, emails, and patient questions Schedule and manage appointments across multiple locations Help keep provider schedules full by following up on cancellations, missed appointments, and open appointment times Verify insurance benefits and patient eligibility Clearly explain copays, deductibles, benefits, and patient responsibility Assist with insurance authorizations and referrals Collect copays, balances, and outstanding payments Communicate with insurance companies when needed Maintain accurate patient information and documentation Follow up with patients and help collect reviews Coordinate closely with our physical therapists, coaches, and other team members Keep the front office and patient areas clean, organized, and professional Jump in and help with additional projects and administrative needs as we grow What We're Looking For Previous physical therapy or healthcare front-office experience strongly preferred Experience with insurance verification, benefits, and authorizations Strong understanding of copays, deductibles, and patient responsibility Highly organized and detail-oriented Friendly, confident, and professional Excellent communication and customer-service skills Comfortable having conversations about insurance and payments Able to multitask and stay organized in a fast-moving environment Comfortable learning new software and systems Self-starter who can work independently and take ownership Positive attitude and willingness to help wherever needed Someone who wants to grow with

OFFTHEFIELD

long term About

OFFTHEFIELD OFFTHEFIELD

is a performance-focused training and physical therapy company serving athletes and active individuals throughout the Treasure Valley.

Our philosophy is simple:

rehab is training. We want to bridge the gap between physical therapy, performance, and return to sport while creating an experience that feels different from a traditional clinic. At OFFTHEFIELD, we put the athlete and patient first. We value Serve, Hunger, Ownership, and Win , and we're looking for someone who wants to be an important part of what we're building.

Schedule:

Part-Time & Full-Time Locations:

Star & Meridian, Idaho Pay:

Based on experience If you have experience working in physical therapy or healthcare, understand the insurance side of patient care, and want to be part of a growing team, we'd love to hear from you. Please submit your resume to Taylor@offthefield.com to apply.

Pay:

$16.00 - $26.00 per hour Expected hours: 20.0 - 40.0 per week

Work Location:

In person