The Manager in Training (MIT) program is an entry-level leadership opportunity designed to develop future hospitality leaders through hands-on, rotational experience. This 18-month program includes three approximately six-month rotations within the Hospitality Division, including Hotel Front Office, Food & Beverage, and Housekeeping. Participants gain exposure to daily operations, team leadership, and guest service excellence while developing foundational management skills. This position begins October 1, 2026.

Duties & Responsibilities:

Support department managers in maintaining service, quality, and operational standards Assist with staff training, onboarding, and day-to-day supervision Promote effective communication between shifts and departments Lead by example and reinforce a positive, service-focused team culture Monitor team performance and provide coaching and feedback as needed Recommend service and process improvements to enhance guest experience Participate in department meetings and operational planning Assist in covering manager duties as needed during absences Collaborate with team members to ensure consistent, high-quality customer service Perform other duties as assigned

Qualifications:

Four-year degree preferred; equivalent hospitality or related experience considered Strong customer service, communication, and problem-solving skills Excellent organizational skills with attention to detail in a fast-paced environment Ability to motivate, coach, and work collaboratively with diverse teams Desire to learn, adapt, and grow within a hospitality leadership role Proficiency with Microsoft Office applications Ability to read, write, and communicate effectively in English Flexible availability, including weekends, holidays, and varied shifts Engage in physical activities like standing for long periods, walking, and utilizing hands for tasks that involve gripping, handling, and reaching. Can safely lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.