Patient Care Coordinator / Therapy Clinic Receptionist Full-Time | On-Site | Crest Hill, IL | $20

• 22/hr Advanced Therapy & Wellness Center (ATWC) provides whole person care for kids and adults through speech therapy, feeding therapy, myofunctional therapy, occupational therapy, and bodywork.

We are building a clinic that runs on systems, clarity, and high standards so families feel supported and clinicians can do their best work. This Role You are the front desk and scheduling anchor. You keep communication tight, calendars accurate, and intake organized so patients arrive prepared and the day flows smoothly. What You Will Do Answer phones, texts, and emails and provide warm, clear communication Manage the waitlist, schedule evaluations and ongoing visits, manage reschedules, and maintain accurate calendars Manage the intake process: send paperwork, track completion, and ensure forms are done before the first visit Collect deposits, copays and payments at time of service and provide receipts Keep the clinic front area calm, clean, and welcoming Reset and sanitize shared therapy materials and tools between patients Maintain organization of clinic supplies and shared materials Support clinic operations with other administrative tasks as assigned

• This role is NOT responsible for insurance claims submission or heavy billing
• You Are a Great Fit If You Love checklists, follow through, and closing loops Communicate with warmth and confidence, especially with stressed families Can handle a busy front desk with interruptions without melting down Are comfortable learning new systems and using tech daily Take feedback well and improve quickly Required Qualifications High school diploma or equivalent 2 plus years of admin, front desk, or customer service experience Comfort with Mac computers and basic office software Preferred Qualifications Experience in a medical, dental, or therapy clinic Experience with scheduling software or an EMR Basic understanding of copays and deductibles Benefits PTO (accrual basis) 401(k) with company match Performance-based incentives and growth opportunities Training and mentorship from experienced clinical leaders Professional development assistance Leadership training and growth pathways Collaborative, mission driven team Health and dental insurance NOT offered at this time Schedule Monday•

Thursday:

10:00 AM

• 7:00

PM Friday/Saturday:

Occasionally as needed (with advance notice) Culture & Purpose We're not a typical therapy clinic. We're building a new standard of care that addresses the root cause, not just the symptoms. At ATWC, we: Dream big

• 1,000,000 lives impacted.

Live by our

Core Values:

Discipline, Accountability, Transparency, Result Oriented, Inspirational, Aligned Work hard

• we're serious about excellence and accountability. Celebrate progress
• for patients, families, and each other. Transform lives
• one patient, one visit, one family at a time.

If that excites you more than it scares you, you'll probably belong here. How to Apply To be considered, please do all of the following (we actually read this): Apply through Indeed. Answer the application questions thoughtfully and completely. In your answer to the "whole-person care" question, start your answer with the word "BREATHE" so we know you read the full post and pay attention to details. Only applicants who fully complete all required application questions will be considered; incomplete applications will be automatically disqualified. Applications that skip steps are not considered. Attention to detail is part of the job.

Job Type:

Full-time Base Pay:

$20.00

• $22.

00 per hour

Benefits:

401(k) matching Paid time off Professional development assistance Application Question(s): Why are you interested in joining Advanced Therapy & Wellness Center specifically, and what about our mission and values aligns with you? This position is on-site in Crest Hill, IL, Monday-Thursday 10:00 AM-7:00 PM, with occasional Fridays/Saturdays as needed. Is this schedule workable for you long-term? If not, please explain. Our clinic focuses on whole-person, root-cause care. Start your answer with the word "BREATHE." What does "whole-person care" mean to you, and how would you reflect that in your role as a Patient Care Coordinator?

Education:

High school or equivalent (Required)

Experience:

Front desk: 2 years (Required)

Work Location:

In person