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Heritage Behavioral Health Center Inc.
Clinical Director, Crisis - Sign-On Bonus Eligible
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What they do
A Clinical Director directs and manages a medical practice, clinic, hospital, or other clinical setting. Organizes and manages of staff physicians, policy implementation, and ensures that standards for medical care are communicated and maintained.
$159,842 / year median in Illinois
+14% projected growth
Job Description
at Heritage Behavioral Health Center Inc. in Decatur, Illinois, United States Job Description Clinical Director, Crisis & Access to Care Heritage Behavioral Health Center - Decatur, Illinois Full-Time | Leadership Position | Certified Community Behavioral Health Clinic (CCBHC)About Heritage Behavioral Health Center Heritage Behavioral Health Center is a mission-driven Certified Community Behavioral Health Clinic (CCBHC) serving individuals across a multi-county region in Central Illinois. We provide mental health and substance use treatment, crisis services, and recovery supports to anyone, anytime, and anywhere-ensuring compassionate care for individuals experiencing depression, anxiety, substance use, or other distressing symptoms. We value our staff as our greatest asset, and we invest in creating a collaborative, growth-oriented workplace where innovation and high-quality care thrive.
Position Overview Heritage is seeking a full-time Clinical Director to join our leadership team and oversee crisis and access-to-care programs. This influential role provides clinical leadership, staff training, operational coordination, and managerial oversight across multiple high-impact programs, including: 24/7 Crisis Response Call Center 24/7 Behavioral Health Urgent Care + Crisis Observation 24/7 Mobile Crisis Response Team This leader will promote a seamless, caring, same-day response for individuals seeking help-ensuring timely access to assessment, crisis intervention, counseling, and supportive services.
Key ResponsibilitiesLeadership & Program Oversight Provide supervision and guidance to Program Managers overseeing crisis services and access to care. Lead programs operating 24/7/365, ensuring high-quality, person-centered response. Provide direct client care as needed during periods of high demand or staffing shortages.
Operational Excellence & Compliance Optimize workflows across crisis and access programs to ensure timely engagement, assessment, and linkage to care. Develop expertise in Mobile Crisis Response, CARES, The Living Room model, and CCBHC requirements. Ensure all clinical activities meet agency standards and regulatory requirements, including Rule 132/140 and
Staff Development & Training Participate in hiring, onboarding, and mentoring new staff. Provide training on assessments, crisis counseling, case management, and discharge planning. Lead clinical case reviews and support continuous quality improvement.
Collaboration & Community Engagement Maintain strong relationships with referral sources, community providers, hospitals, and first responders. Strengthen internal collaboration across all clinical departments for coordinated treatment planning. Participate in community events, coalitions, and statewide crisis system of care learning communities.
Knowledge, Skills & Abilities Strong ability to engage individuals in behavioral health treatment Leadership experience in programs operating 24/7/365 Flexibility and comfort working in fast-paced, evolving environments Knowledge of behavioral health diagnoses and the DSM-5 Understanding of psychiatric, substance use, medical, and community resources Ability to navigate and train staff in electronic health records Strong communication, teamwork, decision-making, and problem-solving skills Tolerance for ambiguity, uncertainty, and changeEducation & Experience Requirements Master's degree in counseling, social work, psychology, or related human services field (required) Credentialed licensure as LPC, LSW, LCPC, LCSW, or LMFT, or ability to obtain clinical licensure within 12 months LPHA (LCSW, LCPC, LMFT) strongly preferred Previous experience in crisis services and clinical/administrative supervision is required Valid driver's license, reliable transportation, and proof of automobile insurance requiredSalary Range $75,000 - $90,000 per year (Commensurate with experience and licensure) Sign On Bonus Eligible with one year commitment: $5000Heritage's Comprehensive Benefits Package Generous vacation, sick, and personal leave
Position Overview Heritage is seeking a full-time Clinical Director to join our leadership team and oversee crisis and access-to-care programs. This influential role provides clinical leadership, staff training, operational coordination, and managerial oversight across multiple high-impact programs, including: 24/7 Crisis Response Call Center 24/7 Behavioral Health Urgent Care + Crisis Observation 24/7 Mobile Crisis Response Team This leader will promote a seamless, caring, same-day response for individuals seeking help-ensuring timely access to assessment, crisis intervention, counseling, and supportive services.
Key ResponsibilitiesLeadership & Program Oversight Provide supervision and guidance to Program Managers overseeing crisis services and access to care. Lead programs operating 24/7/365, ensuring high-quality, person-centered response. Provide direct client care as needed during periods of high demand or staffing shortages.
Operational Excellence & Compliance Optimize workflows across crisis and access programs to ensure timely engagement, assessment, and linkage to care. Develop expertise in Mobile Crisis Response, CARES, The Living Room model, and CCBHC requirements. Ensure all clinical activities meet agency standards and regulatory requirements, including Rule 132/140 and
SUPR 2060/2090.
Operationalize programs to maintain high-quality service delivery and fiscal sustainability.Staff Development & Training Participate in hiring, onboarding, and mentoring new staff. Provide training on assessments, crisis counseling, case management, and discharge planning. Lead clinical case reviews and support continuous quality improvement.
Collaboration & Community Engagement Maintain strong relationships with referral sources, community providers, hospitals, and first responders. Strengthen internal collaboration across all clinical departments for coordinated treatment planning. Participate in community events, coalitions, and statewide crisis system of care learning communities.
Knowledge, Skills & Abilities Strong ability to engage individuals in behavioral health treatment Leadership experience in programs operating 24/7/365 Flexibility and comfort working in fast-paced, evolving environments Knowledge of behavioral health diagnoses and the DSM-5 Understanding of psychiatric, substance use, medical, and community resources Ability to navigate and train staff in electronic health records Strong communication, teamwork, decision-making, and problem-solving skills Tolerance for ambiguity, uncertainty, and changeEducation & Experience Requirements Master's degree in counseling, social work, psychology, or related human services field (required) Credentialed licensure as LPC, LSW, LCPC, LCSW, or LMFT, or ability to obtain clinical licensure within 12 months LPHA (LCSW, LCPC, LMFT) strongly preferred Previous experience in crisis services and clinical/administrative supervision is required Valid driver's license, reliable transportation, and proof of automobile insurance requiredSalary Range $75,000 - $90,000 per year (Commensurate with experience and licensure) Sign On Bonus Eligible with one year commitment: $5000Heritage's Comprehensive Benefits Package Generous vacation, sick, and personal leave