Effingham Pelvic Health & Wellness - Effingham, IL Full-time | $20-24/hour Effingham Pelvic Health & Wellness is seeking a friendly, organized, and motivated individual to join our team as an Administrative & Patient Care Coordinator . This is much more than a front desk position. As the first point of contact for our patients, you'll play a vital role in creating an exceptional patient experience while helping support the day-to-day operations of our growing specialty physical therapy practice. We're looking for someone who enjoys working with people, is comfortable using technology, can multitask in a fast-paced environment, and takes pride in staying organized and learning new skills. Responsibilities Patient Care Welcome and check in patients with a warm, professional attitude Answer incoming phone calls and respond to patient inquiries Schedule appointments and manage the daily schedule Check patients out and collect payments Provide outstanding customer service in person, over the phone, and through email Administrative Duties Manage our electronic medical record (Jane App) Use Google Drive, Gmail, and other Google Workspace programs daily Send and receive faxes Communicate with referring providers and physician offices Follow up with patients regarding appointments and plan of care Maintain accurate patient records and documentation Assist with various office projects and administrative tasks Clinic Operations Monitor and manage clinic inventory and supplies Complete daily laundry and maintain treatment rooms Assist in keeping the clinic clean, organized, and welcoming Help ensure smooth day-to-day office operations Growth Opportunities As our clinic continues to grow, this position has the opportunity to expand into additional responsibilities, including: Social media management Marketing initiatives Community outreach Event planning Special administrative projects Qualifications Required Friendly, compassionate, and professional Strong communication and customer service skills Excellent organizational and multitasking abilities Comfortable learning new technology and software Experience using computers daily Ability to work independently and as part of a team High attention to detail Preferred Experience with Google Drive, Gmail, and Google Workspace Experience working in a medical office, physical therapy clinic, or customer service setting Experience with scheduling software or electronic medical records (EMR) is a plus Benefits Full-time position $20-24/hour, based on experience and qualifications Paid Time Off (PTO) Paid holidays Opportunities for professional growth and expanded responsibilities As a small business, we are not able to offer health insurance benefits at this time. If you enjoy helping people, thrive in a fast-paced environment, and are excited about becoming an important part of a growing healthcare practice, we'd love to hear from you!

To Apply:

Please submit your resume and a cover letter explaining why you'd be a great fit for our team.

Pay:

$20.00 - $24.00 per hour

Benefits:

On-the-job training Paid orientation Paid time off

Work Location:

In person