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Mental Health Manager - Crisis Programs
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Ecker Center for Behavioral Health
Elgin, IL (In Person)
$76,000 Salary, Full-Time
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Job Description
Mental Health Manager
- Crisis Programs Ecker Center for Behavioral Health
- 3.6 Elgin, IL Job Details Full-time $70,000
- $82,000 a year 6 hours ago Benefits Disability insurance Health insurance Dental insurance Flexible spending account Tuition reimbursement Paid time off Employee assistance program Vision insurance 403(b) Loan forgiveness Life insurance Qualifications Patient treatment planning Staff supervision Program design Client assessment in therapy Clinical crisis intervention assessment Management Team supervision Client rapport building Social service program staff supervision LPC Master's degree Driver's License Practicing as a therapist supervisor Master's degree in human services Human Services Healthcare treatment Working with individuals with substance use disorders Clinical social work Full Job Description At Ecker Center for Behavioral Health, we are committed to building a team that truly represents the communities we serve — because great care starts with great people.
Job Scope:
The Crisis Programs Manager provides clinical and administrative leadership across the Psychiatric Emergency Program, Crisis Residential Program, and Crisis Stabilization Program. This role is responsible for overseeing daily operations, supervising staff, ensuring 24/7 crisis service coverage, and maintaining compliance with regulatory and grant requirements. The Manager supports high-quality, recovery-oriented care by providing clinical consultation, overseeing admissions and discharge processes, coordinating with community partners, and stepping in to deliver direct services as needed during crisis situations. Primary Responsibilities Provide overall leadership, supervision, and operational oversight for the Psychiatric Emergency Program (PEP), Crisis Residential Program (CRP), and Crisis Stabilization Program (CSP) Ensure 24/7 program coverage, staffing schedules, and daily operations across crisis services Provide ongoing clinical supervision, consultation, and support to staff responding to psychiatric and substance use crises Oversee admissions, referrals, waitlists, pre-authorizations, and discharge planning processes across programs Ensure completion of assessments, treatment planning, and clinical documentation in compliance with regulatory and funding requirements Maintain accurate and timely documentation, including billing data, monthly statistics, and required grant reporting Develop, implement, and maintain program policies and procedures in compliance with Rule 132/140, Joint Commission, Medicare, and grant requirements Provide direct clinical services as needed, including crisis assessment, intervention, stabilization, and disposition planning Coordinate with hospitals, law enforcement, community partners, and other providers to ensure continuity of care and appropriate referrals Oversee pre-admission screenings and coordination for higher levels of care, including hospitalizations Serve as on-call clinical support and provide emergency consultation as needed Performance Requirements Active in program development and design of activities. Supervising and evaluating clinical staff and programs. Providing full range of clinical services including assessment, counseling, and rehabilitative services. Developing an individual treatment plan that addresses clinical needs and reflects client concerns and input. Establishing rapport and maintaining supportive contact with clients. Assessing and counseling clients in psychiatric crises and activating emergency procedures as appropriate. Knowledge of human development across the life cycle as applicable to the clinical population served. Education and Experience Master's Degree in a Human Services field with valid Illinois clinical license (LSW/LPC) Minimum of 5 years clinical experience, including crisis intervention and stabilization Minimum of 3 years supervisory experience with demonstrated ability to lead clinical teams Experience working with individuals with mental health and co-occurring substance use disorders across the lifespan, CADC is preferred Strong assessment, diagnostic, and crisis intervention skills Ability to work collaboratively with internal teams and external partners Knowledge of Rule 132/140, Joint Commission standards, and grant reporting requirements preferred Ability to work a flexible schedule, including evenings, weekends, holidays, and emergency situations as needed Must have valid Illinois driver's license, auto insurance, and reliable automobile Schedule Monday- Friday 11am
- 7pm (40 hours a week).
- face to face counseling sessions, resources for work/life, life coaching, financial, medical advocacy, and more Extended sick and disability leave Eligibility to participate in the Public Service Loan Forgiveness Program (PSLF) To further promote an active and healthy work/ life balance, Ecker Center also offers a generous amount of paid time off. 2
- 4 weeks of vacation, based on length of service 9 Holidays 8 Personal days 8 Sick days Ecker Center for Behavioral Health is an equal opportunity employer and is committed to a workplace where all team members have an opportunity to succeed.
Pay:
$70,000.00- $82,000.