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Lake County Haven

Clinical Lead

Career Insights for Clinical Supervisor / Manager

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What they do

A Clinical Supervisor or Manager supervises staff and manages services in a clinical program. May provide clinical supervision for nursing, counseling or home health care staff. Works to ensure quality patient care. Trains and develops clinical staff and manages clinical program budgets.

$105,450 / year median in Illinois

+12% projected growth

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Job Description

Clinical Lead Lake County Haven | Libertyville, Illinois Full-Time | $90,000 per year Lake County Haven is seeking an experienced Clinical Lead to provide clinical leadership, supervision, and oversight for our programs serving women and children experiencing homelessness. Our focus is on assisting those in early recovery from substance use disorder, mental health issues, and trauma. The Clinical Lead will help shape clinical practice across the organization, lead the hiring and supervision of program staff, respond to complex client and clinical situations, contribute to policy development, and work closely with the Program Director/Executive Director. We are looking for someone who combines strong clinical judgment with excellent leadership skills —someone who is compassionate and trauma-informed, but also confident, practical, emotionally steady, and comfortable making difficult decisions. What You'll DoProvide Clinical Leadership
  • Serve as a primary clinical resource for program staff.
  • Provide clinical consultation regarding mental-health concerns, substance-use disorders, relapse, treatment issues, crises, safety concerns, and other complex client situations.
  • Assess clinical and safety risks and provide appropriate direction.
  • Promote recovery-oriented, trauma-informed, evidence-informed, and harm-reduction practices.
  • Help establish and maintain appropriate clinical standards.
  • Participate in the development and evaluation of clinical programming and services. Lead and Develop Staff
  • Lead the recruitment and selection of program staff.
  • Hire, train, supervise, develop, and evaluate program staff.
  • Provide ongoing supervision, consultation, coaching, and professional development.
  • Establish clear expectations and maintain appropriate staff accountability.
  • Help staff navigate difficult client situations, professional boundaries, and crises.
  • Identify staff training needs and provide or arrange training.
  • Promote effective communication and collaboration among program staff. Help Shape Programs and Policies
  • Participate in developing, reviewing, revising, and implementing program policies and procedures.
  • Evaluate existing practices and recommend improvements.
  • Help leadership address program challenges and develop solutions.
  • Help ensure clinical and program practices comply with applicable laws, regulations, funding requirements, professional standards, and Lake County Haven policies.
  • Participate in organizational planning and decision-making. Support Quality Documentation
  • Ensure client records and clinical documentation are accurate, complete, timely, and consistent with Lake County Haven policies, funding requirements, and applicable regulations.
  • Monitor documentation practices and address deficiencies.
  • Provide staff guidance and training regarding documentation requirements.
  • Ensure required reports and other clinical or program documentation are completed accurately and on time. Respond to Crises
  • Participate in a rotating 24/7 clinical on-call system .
  • Provide clinical consultation and direction to staff during emergencies.
  • Assist staff in determining appropriate responses to significant client crises.
  • Participate in crisis assessment, intervention, and follow-up as appropriate.
  • Maintain sound clinical judgment and decision-making during high-stress situations. Collaborate with Leadership
  • Work closely with the Program Director/Executive Director .
  • Participate in staff meetings, case consultations, leadership meetings, and other meetings as assigned.
  • Communicate clinical recommendations and concerns clearly and professionally.
  • Maintain effective working relationships with staff, clients, community partners, and other professionals. What We're Looking ForRequired
  • Master's degree in psychology, counseling, social work, or a closely related field .
  • Five or more years of post-graduate clinical experience.
  • Demonstrated experience supervising clinical and/or program staff.
  • Experience hiring, training, supervising, developing, and evaluating staff.
  • Strong clinical judgment and the ability to assess complex situations and respond appropriately to crises.
  • Knowledge and experience related to substance-use disorders, recovery, relapse, harm-reduction, and co-occurring mental-health conditions.
  • Experience working with trauma and vulnerable populations.
  • Excellent verbal and written communication skills.
  • Ability to establish and maintain appropriate professional boundaries.
  • Ability to remain calm and effective during crisis situations and periods of significant stress.
  • Valid driver's license and appropriate automobile insurance. Preferred
  • LCPC or LCSW licensure.
  • At least three years of supervisory experience.
  • Experience overseeing a behavioral-health, residential, supportive-housing, community mental-health, or similar program.
  • Experience working in residential treatment, supportive housing, homelessness services, community mental health, or a comparable setting.
  • Experience developing and implementing policies and procedures.
  • Experience providing clinical supervision or consultation to multidisciplinary staff.
  • Experience developing or delivering staff training related to trauma-informed care, substance-use disorders, recovery, crisis response, boundaries, or related topics. The Person We're Looking For The successful candidate will be:
  • Warm and compassionate , with genuine respect for the women and children we serve.
  • Clinically strong , with sound judgment and the ability to assess complex situations.
  • A confident leader who can provide both support and accountability to staff.
  • Emotionally steady , particularly during crises and stressful situations.
  • Practical and solutions-oriented , with the ability to make difficult decisions.
  • Highly organized and dependable , with the ability to manage competing priorities and meet deadlines.
  • An excellent communicator who can work effectively with clients, staff, leadership, and outside professionals.
  • Comfortable working in a nonprofit environment where flexibility, initiative, and good judgment are important.
Compensation & Benefits Salary:
$90,000 per year Lake County Haven offers a generous benefits package that includes:
  • Generous paid time off
  • Paid holidays
  • IRA retirement program with employer match
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Life insurance Additional Requirements Employment is contingent upon:
  • Successful completion of a satisfactory background check
  • Compliance with Lake County Haven's random drug-testing policy
  • Possession of a valid driver's license and appropriate automobile insurance
  • Compliance with Lake County Haven policies and procedures About Lake County Haven Lake County Haven provides programs and services to women and children experiencing homelessness.
Our work focuses on helping people move toward stability, recovery, independence, and a safe and secure future. If you are an experienced clinician who is ready to take on a meaningful leadership role—and who wants to help shape programs, develop staff, respond to complex challenges, and make a lasting difference—we would love to hear from you. Lake County Haven is an equal opportunity employer.
Pay:
$90,000.00 per year
Benefits:
Dental insurance Disability insurance Health insurance Life insurance Paid holidays Paid sick time Paid time off Retirement plan Vision insurance
Education:
Master's (Preferred)
Experience:
Clinical post-graduate: 5 years (Required) Program staff supervisory: 3 years (Required)
Work Location:
In person