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Hawk's Court Pickleball at The Bend

Hospitality Manager

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Job Description

Hospitality and Bar Manager Hawk's Court Pickleball Club Pay $20

•25 per hour Plus tips Full-Time (40+ hours per week) About Hawks Court Hawk's Court is Northern Kentucky's premier indoor pickleball club featuring seven indoor courts, open plays, leagues, lessons, tournaments, private events, and a full-service bar. We're looking for an energetic, hospitality-focused leader to join our founding team and help create an exceptional experience for every guest who walks through our doors. This is a hands-on leadership role. The Hospitality & Bar Manager will work behind the bar, lead shifts, train staff, and oversee the day-to-day hospitality operations of Hawks Court. Position Summary The Hospitality & Bar Manager serves as the face of Hawks Court's hospitality experience. This individual is responsible for leading the bar and front desk teams while maintaining a welcoming, high-energy environment throughout the facility. This is a working manager position, meaning candidates should expect to spend a significant portion of their time bartending, interacting with guests, and leading from the floor. Primary Responsibilities Hospitality & Guest Experience Deliver an exceptional guest experience. Establish and maintain hospitality standards. Resolve guest concerns professionally. Create a welcoming and energetic atmosphere. Bar Operations Work regular bartending shifts. Oversee daily bar operations. Manage inventory and ordering. Maintain cleanliness and organization. Develop drink specials and promotions. Front Desk Operations Oversee guest check-in procedures. Ensure reservation and waiver accuracy. Support front desk staff and scheduling. Maintain retail and merchandise presentation. Leadership & Staffing Hire, train, and develop hospitality staff. Lead by example during all shifts. Conduct team meetings and coaching. Assist with scheduling and labor management. Daily Operations Execute opening and closing procedures. Maintain facility presentation standards. Support private events and tournaments. Assist ownership with operational improvements. Assist with booking and execution of events. Qualifications Previous bartending experience required. Leadership or management experience preferred. Strong communication and customer service skills. Ability to thrive in a fast-paced environment. Positive attitude and team-first mentality. Nights and weekends required. Passion for sports, hospitality, or pickleball is a plus! Compensation & Benefits $20

•25 per hour based on experience Tips Flexible scheduling Growth opportunities within a growing company Complimentary court time Employee discounts on merchandise

Estimated Annual Compensation Hourly Pay:

~$40,000

•50,000

Tips:

~$15,000

•25,000+

Total Estimated Compensation:

$55,000

•75,000+ Why Hawks Court? This is an opportunity to join the founding team of one of Northern Kentucky's most exciting new sports and hospitality destinations. You'll play a major role in shaping the culture, guest experience, and long-term success of Hawks Court from day one. If you enjoy hospitality, leadership, sports, and creating memorable experiences, we'd love to hear from you.

Pay:

$55,000.00

•$75,000.00 per year

Benefits:

Employee discount Flexible schedule

Work Location:

In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements