We are looking for a qualified Patient Coordinator to execute office protocols for our busy multidisciplinary practice. This employee will act as the first point of contact for our patients (in person or via phone) where they set the tone for the patient's excellent experience at our office. This employee will be responsible for the day-to-day operations of the practice. You will ensure a positive patient experience. As Patient Coordinator, you should demonstrate excellent organizational skills as well as possess a pleasant and professional demeanor. Responsibilities Provide exceptional customer service during every patient encounter (in person or via phone). Greet every patient in a warm and welcoming manner; display a pleasant and professional attitude at all times. Answer phones in a prompt and courteous manner. Verifying insurance eligibility and obtaining insurance benefits for all services offered in our practice. Scheduling patients including new referrals received by fax/phone from physician offices and input information in a timely manner. Registering patients into EHR system. Collecting and posting patient payments; determining the patient's out-of-pocket expense. Perform financial consults with patients making them aware of their financial responsibility. Respond to and process all medical records requests from insurance companies and attorneys. Complete patient referrals and input documentation in timely manner. Daily cash management including collecting payments, balancing day sheet, cash reconciliation and bank deposits. Maintain an orderly and organized from office workspace. Ensuring patient flow and monitoring waiting room area. Serve as the practice's Marketing & Community Liaison, representing the practice at community events, networking opportunities, and local functions. Coordinate and manage the practice's community involvement, events, sponsorships, and outreach efforts. Skills Clerical experience in a medical office setting Exceptional communication and customer service skills Friendly, energetic, and positive attitude Displays constant professionalism Basic knowledge of medical billing Proficiency in EHR/EMR Ability to handle medical records responsibly Strong attention to detail Excellent organizational and time-management skills Ability to multi-task and perform well in stressful situations Exceptional communication and customer service skills

Job Type:

Full-time Pay:

$13.00 - $17.00 per hour

Benefits:

401(k) Health insurance Paid time off

Education:

Associate (Preferred)

Experience:

Medical Office:

3 years (Preferred)

Work Location:

In person