POSITION

Clinic Manager

DEPARTMENT

Medical

REPORTS TO

Clinic Director STATUS:

Exempt, Salary

LOCATION

Paducah, KY Company Overview LivWell Community Health Services is a non-profit organization providing comprehensive health and support services, education, and advocacy, as related to HIV/AIDS, sexually transmitted diseases, and viral hepatitis. Quality health care is provided to persons living with HIV/AIDS or sexually transmitted diseases, support services are provided to HIV clients and their families, and prevention education and testing are provided to all clients, their families, and the community at large. Within the community, we strive to prevent new infections of HIV and STI's and reduce the stigma associated with these various diseases by promoting awareness, acceptance, and equality. Position Overview The Clinic Manager reports directly to the Clinic Director and is responsible for providing operational and administrative leadership for the medical department at LivWell CHS. The Clinic Manager oversees the day-to-day operations including direct oversight and support of clinical and administrative staff, clinic workflows, technology and EMR systems, billing, credentialing, compliance, grants, and quality improvement initiatives. The Clinic Manager ensures that medical services are delivered efficiently, effectively, and in accordance with organizational policies, regulatory requirements, and quality standards. In collaboration with the Clinic Director and executive leadership, the Clinic Manager will support organizational compliance, operational readiness, process improvement, and the continued development and growth of LivWell CHS's medical services.

Duties/ Responsibilities:

Interact with employees regarding issues within the medical department Maintain a positive work atmosphere by engaging and communicating with staff Oversee medical office planning and supplies Speak with vendors about IT issues, electronic HIPAA issues, or upgrades Coordinate and submit required grant reporting and recertifications related to agency medical grants and develop budgets for the use of those funds Assist in compiling and writing grant proposals Ensure compliance with quality management and review resources for current information Work at a practice manager level within the EMR to optimize software customization and builds to optimize efficiencies Review clinic flow and procedures and implement improvements when needed Develop agendas and lead meetings Assist in HR processes with the department's recruiting, hiring, training, documentation, and supervision Develop, implement, and maintain standardized clinic workflows, policies, procedures, and protocols. Serve as a resource to staff regarding clinic policies, procedures, workflows, and operational concerns. Participate in audits, site visits, compliance reviews, quality assessments, and regulatory inspections. Participate in strategic planning and development of initiatives designed to expand or improve medical services. Oversee medical billing Oversee credentialing for office and clinicians as necessary Any other duties that may evolve within this position

Required Qualifications:

Minimum of 2 years managerial experience required Experience in clinical office procedures and basic accounting/procurement principles Working knowledge of medical billing, credentialing, and revenuecycle processes Knowledge of healthcare operations, regulatory requirements, quality management, and compliance standards. Knowledge of HIPAA and OSHA regulations Proficiency with

Microsoft Office Valid Driver's License Preferred Qualifications:

Previous experience in a Clinic Manager, Medical Office Manager, or similar healthcare leadership role Bachelor's Degree in field healthcare administration, business or related field, preferred LivWell Community Health Services is an equal opportunity employer. We encourage all applicants without regard to race, nationality, color, religion, sexual orientation, disability, sex, gender identity, age or veteran status. We are committed to creating an inclusive, diverse, and equitable workplace for all. About LivWell Community Health Services Inc LivWell Community Health Services is a nonprofit organization providing comprehensive healthcare, support services, education, and advocacy related to HIV/AIDS, sexually transmitted infections (STIs), and viral hepatitis. We deliver quality medical care for people living with HIV and other STIs, along with supportive services designed to meet the needs of our clients. LivWell also provides prevention education and testing for individuals, families, and the broader community.