Manages the nursing services and staff for a department; ensures quality and full compliance with relevant policies and standards.
Responsibilities:
? Implementing and monitoring programs and practices for the delivery of safe and efficient quality nursing care for patients and their families ? Ensuring consistent application of nursing services policies and standards throughout the organization ? Monitoring patient outcomes and quality and effectiveness of nursing care ? Overseeing performance of teams; identifying and addressing staff training and development needs ? Apprising medical staff, department heads, and administrators in matters related to nursing service and strategies
Standard I:
Financial Management ? Recognizes the impact of reimbursement on revenue ? Understands the relationship between values-based purchasing and quality outcomes with revenue and reimbursement ? Creates, monitors, and analyzes a budget; explaining variance ? Conducts ongoing evaluation of productivity, forecasting future revenue and expenses ? Documents capital appropriations and project authorizations Standard II. Human Resources Management ? Evaluates and specifies the critical resources required to accomplish the team's objectives ? Initiates requests for required resources based on staff competency with patient acuity ? Allocates team resources responsibly and equitably within the scope of labor laws ? Calculates resource usage to set a baseline for comparison ? Discovers opportunities to improve resource utilization ? Implements changes in role consistent with scope of practice ? Anticipates and plans for admission/discharge/transfer needs to facilitate patient flow ? Resolves conflicts in a wide variety of situations, such as workload allocation, schedule overlap etc. ? Adjusts management and personal style to fit the needs of different people and different situations ? Explores motivational factors and tailors motivational efforts to individual needs and situations for the department ? Conducts evaluations on personnel performance at the work place and recommends improvement plans ? Coaches others on operating personnel management systems and their processes Standard III. Relationship Management and Influencing Behaviors ? Situation Management ? Identifies issues that require immediate attention ? Applies principles of crisis management to handle situations as necessary ? Manages conflict ? Promotes team dynamics ? Mentors and coaches staff ? Promotes Professional Management ? Promotes and encourages stress management ? Encourages participation in professional action ? principles of self-awareness ? Fosters a healthy work environment ? Diversity ? Understands the components of cultural competence as they apply to the workforce ? Maintains an environment of fairness and processes to support it ? Capitalizes on differences to foster highly effective work groups Standard VI. Performance Improvement/Safe Practice/Quality Care/Regulations ? Assesses customer and patient satisfaction while developing and implementing strategies to address satisfaction issues ? Provides direct service to internal or external customers ? Facilitates the resolution of customer problems, issues, or concerns ? Monitors and promotes workplace safety requirements resulting in positive patient outcomes ? Applies systems thinking knowledge as an approach to analysis and decision-making ? Demonstrates accountability for nursing research and quality improvement activities ? Provides evidence-based nursing care ? Promotes and communicates patient information effectively across the continuum of care Standard V. Leadership ? Serves as a leader of patient care ? Utilizes an appropriate style of leadership: autocratic, democratic, laissez-faire/free rein, etc. ?
Demonstrates leadership qualities:
intelligence, influence, determination, integrity, confidence ? Manages own behaviors during interactions, such as feedback giving, to shape workplace events ? Utilizes positive reinforcement to motivate and attain desired behaviors; increases productivity ? Employs leadership theories, such as contingency and transformational, and associated techniques ? Applies techniques of "action learning" to problem solve and personally reflect on decisions Clinical Performance Improvement ? Shares experiences with process performance improvements across multiple areas ? Recognizes recurring and difficult problems and explores new or innovative solutions ? Leverages technology to facilitate the sharing of clinical performance or outcomes data ? Compares and contrasts different approaches for performance improvement; highlights pros and cons ? Creates mechanism for ensuring quality and performance measures are understood and valued by nursing staff ? Consults on and coaches on developing business cases to justify improvement initiatives Clinical Policies and Standards ? Monitors different types of clinical practice to ensure compliance with standards ? Evaluates existing and evolving standards and procedures and their impact on the organization ? Informs others on advanced clinical standards and policies across medical specialties ? Collaborates with other functions in establishing and documenting joint standards ? Participates in the development of clinical policies and practices ? Develops control and monitoring mechanisms for clinical policies adherence Healthcare Policy and Ethics Compliance ? Shares experiences with addressing diverse problems in healthcare policy compliance ? Demonstrates best practices for dealing with complex compliance or non-compliance situations ? Guides others in making correct decisions when faced with ethical dilemmas ? Designs or revises organizational practices and procedures to ensure compliance with policies ? Supports and coaches on mechanisms that encourage attention to compliance issues; all clinical activities ? Participates in translating policy changes into operational programs and services Healthcare Regulatory Environment ? Implements programs as needed to comply with diverse healthcare laws or regulations ? Monitors regulatory compliance of all healthcare practices to ensure no violations ? Evaluates key aspects of pending healthcare regulations and legislation that may impact company ? Provides recommendations and implements solutions to existing and potential legal problems ? Shares main considerations and issues related to laws and regulations in the implementation of healthcare practices
Requirements:
Graduate of a Registered Nursing program, Bachelor of Science in Nursing required. Master's degree in Nursing, Health Administration, Business Administration, Nursing, or related advanced degree in health health-related field preferred. Minimum of 3-5 years of clinical patient care experience in a relevant setting. Minimum of 2 years of healthcare leadership. RN license in good standing in the state of employment or a compact state, if applicable. Registered Nurse (RN) required. American Heart Association Basic Life Support.