Patient Care Coordinator- Dental Practice Patient Care Coordinator is responsible for welcoming visitors, checking patients in and out for their appointments, answering incoming calls, and scheduling future appointments.

Duties & Responsibilities:

• Greeting and welcoming patients to the practice
• Address patient's questions and concerns with care
• Scheduling, rescheduling, confirming, or canceling appointments as needed
• Follow up on no shows/cancellation of appointments
• Assist patients to fill out information forms.
• Updating patient records in practice management software and documenting recent treatments and procedures.
• Generate and present Treatment Plans.
• Verifying methods of payment and collecting payments as needed.
• Performing general office duties as needed.
• Insurance claims, pre-authorizations and posting insurance payment.
• Organize and maintain patient waiting areas as well as front-desk areas

Required Skills/Abilities:

• Working knowledge of general administrative practices.
• Excellent telephone etiquette.
• Exceptional organizational skills.
• Impeccable Customer Service
• Ability to schedule appointments for multiple columns

Education and Experience:

• High school diploma or GED.
• Experience working in a dental or medical office preferred
• Sound knowledge of dental terminology.
• Experience with dental practice management software

Pay:

$25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person