Patient Care Coordinator - Dental Office We're looking for a dependable, experienced, and proficient dental professional who takes pride in doing things the right way. Our dental practice is looking for a Patient Care Coordinator who can deliver exceptional patient service while helping our team keep the day running smoothly. We value integrity, reliability, kindness, attention to detail, teamwork, and a strong work ethic. Compensation and Benefits $25-30/hour based on experience Structured bonus system Paid time off + paid holidays Retirement plan and employer match Employee's discount for dental treatment Responsibilities May Include Welcome and care for patients with professionalism and kindness. Coordinate a productive and efficient provider schedule. Present treatment plans and confidently discuss treatment costs and financial arrangements. Verify insurance benefits and understand PPO insurance, deductibles, annual maximums, and patient portions. Handle dental insurance, billing, claims, patient balances, and financial transactions. Follow up with patients regarding outstanding treatment and recall. Manage cancellations, waitlists, and appointment confirmations. Maintain accurate patient, insurance, and financial records. What We're Looking For Dentrix proficiency is required. Dental front desk experience is required. Experience with clinical/assistant or hygiene duties is a plus. Knowledge of dental insurance, billing, claims, and CDT codes. Experience presenting treatment plans and discussing finances with patients. Strong computer, organizational, and multitasking skills. Excellent attention to detail. Strong communication and problem-solving skills. A professional attitude and willingness to learn our systems. Most Importantly, You Are Someone Who… Shows up on time and ready to work. Takes responsibility for your work and learns from mistakes. Accepts feedback professionally. Takes initiative instead of waiting to be told what to do. Treats patients and coworkers with respect, patience, and kindness. Works well as part of a team. Notices what needs to be done and helps without saying, "That's not my job." Takes pride in providing excellent patient care. Understands that reliability, attendance, professionalism, and attention to detail matter every day. A Few Questions for You Please answer each question in 3-5 sentences. What does being a dependable employee mean to you? Tell us about a time you noticed something that needed to be done and took the initiative to do it without being asked. Describe how you have used Dentrix and Dental Intel. Which functions did you use regularly? Candidates who thoughtfully answer these questions will receive priority consideration.

Pay:

$25.00 - $30.00 per hour Expected hours: 30.0 - 34.0 per week

Benefits:

401(k) matching Dental insurance Employee discount Paid time off Application Question(s): Have you worked for at least 12 months in a dental practice handling dental insurance duties, managing schedules, and treatment estimates?

Work Location:

In person