The Patient Care Coordinator supports the delivery of high‑quality patient care within Meritus Health's Diagnostic Imaging Services (DIS). In this role, you will assist patients, providers, and clinical staff by coordinating front‑office workflows, managing patient information, supporting clinical operations, and ensuring a smooth, efficient experience throughout the imaging visit. This position requires strong communication skills, attention to detail, and the ability to manage confidential health information in a fast‑paced outpatient environment. The ideal candidate is organized, patient‑focused, and comfortable working in a medical setting with frequent interaction across clinical and administrative teams. Greet and assist patients, ensuring a welcoming and professional experience Coordinate patient flow, appointment needs, and communication with clinical staff Obtain, verify, and document patient information accurately in the electronic health record (EHR) Support imaging workflows by preparing patients, answering questions, and directing them appropriately Maintain confidentiality and comply with HIPAA and organizational privacy standards Communicate effectively with patients, providers, and team members using clear, professional language Assist with general office duties, including scheduling, documentation, and record management Demonstrate knowledge of medical terminology and imaging‑related processes Uphold Meritus Health's values of compassion, excellence, integrity, and collaboration Greet and assist patients, ensuring a welcoming and professional experience Coordinate patient flow, appointment needs, and communication with clinical staff Obtain, verify, and document patient information accurately in the electronic health record (EHR) Support imaging workflows by preparing patients, answering questions, and directing them appropriately Maintain confidentiality and comply with HIPAA and organizational privacy standards Communicate effectively with patients, providers, and team members using clear, professional language Assist with general office duties, including scheduling, documentation, and record management Demonstrate knowledge of medical terminology and imaging‑related processes Uphold Meritus Health's values of compassion, excellence, integrity, and collaboration High school diploma or GED required Graduation from a Medical Assistant, Nursing Assistant, or Medical/Secretarial program preferred High school diploma or GED required Graduation from a Medical Assistant, Nursing Assistant, or Medical/Secretarial program preferred One year of medical experience in a physician office, hospital, or similar healthcare setting preferred Working knowledge of medical terminology required One year of medical experience in a physician office, hospital, or similar healthcare setting preferred Working knowledge of medical terminology required Nursing Assistant or Medical Assistant (certified or non‑certified) preferred Nursing Assistant or Medical Assistant (certified or non‑certified) preferred Knowledge of healthcare workflows, medical terminology, and outpatient operations Experience using electronic health record (EHR) systems Strong communication skills with proper grammar and professional tone Ability to manage confidential patient information responsibly Customer‑service mindset with the ability to work effectively in a team environment Knowledge of healthcare workflows, medical terminology, and outpatient operations Experience using electronic health record (EHR) systems Strong communication skills with proper grammar and professional tone Ability to manage confidential patient information responsibly Customer‑service mindset with the ability to work effectively in a team environment Caring for Our Team We are committed to supporting the well-being and professional development of our team members through a comprehensive benefits package, which includes: Health, Dental, and Vision Insurance Coverage begins on the first of the month following your hire date . Life Insurance & Disability Coverage Includes company-paid life insurance , as well as short- and long-term disability benefits to provide peace of mind. Paid Time Off (PTO) A generous PTO program designed to help you recharge and maintain a healthy work-life balance. 401(k) Retirement Plan Benefit from a robust company match to support your long-term financial goals. Education Assistance & Tuition Reimbursement Support for your continued learning and career growth . Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) Options to save pre-tax dollars for eligible healthcare and dependent care expenses. Shift Differential Pay Team members working evening, night, or weekend shifts may be eligible for additional pay. Happy to Help At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.