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K&I Healthcare Services, LLC

Director of Clinical Services

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Based on Maryland data

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What they do

A Clinical Director directs and manages a medical practice, clinic, hospital, or other clinical setting. Organizes and manages of staff physicians, policy implementation, and ensures that standards for medical care are communicated and maintained.

$134,592 / year median in Maryland

+12% projected growth

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Job Description

Position Summary K&I Healthcare Services, LLC is seeking a Clinical Director of Operations to provide unified clinical leadership and day-to-day operational oversight across our CARF-accredited Outpatient Mental Health Clinics (OMHC). This role blends the clinical supervision responsibilities of a traditional Clinical Director with operational accountability for staffing, compliance, and program performance across multiple Maryland locations. The ideal candidate is a Board-approved clinical supervisor with a demonstrated ability to manage cross-site teams, ensure COMAR and HIPAA compliance, and translate clinical vision into consistent, measurable operational execution. Key Responsibilities Clinical Leadership & Supervision Provide full-range clinical supervision (individual and group) to assigned therapists and interns. Review therapist notes, treatment plans, and clinical documentation for compliance with COMAR and HIPAA regulations. Develop, plan, and implement strategies for clinical program continuation and growth across all sites. Identify and implement evidence-based practices; provide clinical training to staff and interns. Serve as a Board-approved
LCPC/LCSW-C
supervisor for clinicians pursuing full licensure. Operations & Multi-Site Management Oversee daily clinical operations across Baltimore, Waldorf, and Landover locations, ensuring consistent quality of care and adherence to agency policy. Partner with HR and site leadership on staffing plans, caseload distribution, and workflow standardization across locations. Monitor key operational metrics (utilization, documentation timeliness, caseload balance, client retention) and report findings to the Co-CEOs. Coordinate periodic program reviews for compliance with
COMAR, CARF
accreditation standards, corporate policy, and employment contracts. Support budget input and resource planning for the clinical department in collaboration with executive leadership. Organize and lead clinical training sessions, staff meetings, and interdisciplinary coordination across sites. People Leadership Provide personnel and clinical supervision to clinical staff; foster a culture aligned with K&I's mission and values. Collaborate with other Clinical Supervisors and Associate Directors on cross-site initiatives. Support recruitment, onboarding, and performance evaluation of clinical staff in partnership with HR. Qualifications Master's degree in Social Work, Counseling, or related field (Required). Active Maryland licensure as LCPC, LCSW-C, or LPC (Required); Board-approved supervisor status strongly preferred. 3+ years of supervisory experience; 3+ years of leadership/program management experience (Preferred). Prior experience in a high-volume outpatient practice, ideally across multiple sites. Strong working knowledge of Maryland behavioral health law, COMAR regulations, and HIPAA requirements. Demonstrated ability to generate and sustain revenue for clinical services. Excellent written and verbal communication skills; proficiency in Outlook, Word, Excel, and clinical/EHR databases. Ability to work flexible hours and travel between Baltimore, Waldorf, and Landover as needed. Strong interpersonal skills and the ability to work effectively across a multicultural, community-based organization. Company Values Growth — We are always improving and never complacent; we reflect on and learn from our mistakes. Persistent — We are relentless, creatively pushing the limits of what is possible. Quality First — We choose quality over speed because we care deeply about the people we serve. Sincerity — We embrace difficult conversations and build trust through transparency. Benefits Health insurance (medical, dental, vision) with CareFirst BlueCross BlueShield. Paid time off. 401(k) with 3% matching after one year of employment. $1,000 annual CEU allowance after one year of employment.
Pay:
$95,000.00 - $105,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person