Lead Medical Assistant - Helen Hunt Health Center

Are you a seasoned Medical Assistant with a passion for leadership and a drive to make a difference? At Helen Hunt Health Center, we're looking for a Lead Medical Assistant to help guide our care teams and elevate the patient experience. In this key role, you'll partner with the Clinical Operations Supervisor and clinic leadership to support daily operations, mentor fellow Medical Assistants, and lead by example in delivering compassionate, high-quality care. If you thrive in a fast-paced, mission-driven environment and are ready to take the next step in your career, we want to hear from you. Come be a champion of quality care and positive change—apply today!

Schedule:

Full-Time, Tuesday-Friday, 6:30am-5pm Highlights of the position:

Clinical Leadership & Team Partnership:

Works closely with the leadership team to ensure clinical operations are patient-centered, mission-focused, and always improving through best practices.

Daily Support of MA Team Operations:

Partners with the Clinical Operations Supervisor to support the Medical Assistant team each day, modeling compassionate care for patients and strong service to providers.

Training, Coaching & Staff Development:

Assists with hiring, onboarding, training, and ongoing coaching of the MA team to support strong performance, skill growth, and clinical competency.

Culture, Engagement & Team Support:

Fosters a positive, supportive work environment by encouraging teamwork, professional growth, and excellence at all levels of staff.

Workflow Improvement & Care Collaboration:

Works with practice leadership to improve workflows, support process changes, and strengthen the delivery of high-quality, patient-centered care.

Direct Patient Care & MA Responsibilities:

Provides direct Medical Assistant support as outlined in PCHC's MA job description and clinical competency checklist, remaining flexible to meet daily clinic needs and support providers as needed.

Education and Experience:

A college degree is preferred. High school diploma required. Minimum of three years of experience in a primary healthcare or related professional setting as a Medical Assistant required. Demonstrated aptitude for supervision and/or leadership roles. Relevant experience in a position with some leadership responsibility at PCHC may be substituted for previous supervisory experience. Certified Medical Assistant through the AAMA preferred. Will have up to-date training and certification in Healthcare Provider Basic Life Support issued by American Heart Association, American Red Cross, or American Health & Safety Institute. Must obtain within 2 weeks if not current at hire. Curious? Interested to know more? You can request a full copy of the detailed job description by emailing recruitment@pchc.com (mailto:recruitment@pchc.com). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.